Sr Manager, Sales - ToolConnect (DEWALT) - Remote/FieldThe Job:The
Sr Manager, Sales - ToolConnect (DEWALT) will lead the commercial execution for ToolConnect, driving revenue growth, customer adoption, retention, and sales team performance across the business. This role is responsible for leading a team made up of Account Executives and a Customer Success Manager, building a high-performance sales culture, and partnering cross-functionally to deliver an outstanding customer experience and scalable growth. This role will report to the
Director, Customer Experience (Construction Technology - DEWALT).
You'll get to:- Lead the ToolConnect sales team, including Account Executives to achieve revenue, growth, and retention objectives.
- Execute the commercial strategy for ToolConnect in alignment with broader Construction Technology and DEWALT business priorities.
- Establish clear performance expectations, coach team members, and foster a high-accountability, high-engagement sales culture.
- Drive pipeline generation, opportunity management, forecasting discipline, and conversion performance across the sales funnel.
- Partner closely with Customer Success to strengthen onboarding, adoption, expansion, renewal, and overall customer lifetime value.
- Collaborate with marketing, product, customer experience, operations, and other cross-functional partners to improve go-to-market effectiveness and customer outcomes.
- Identify market opportunities, customer needs, and competitive insights to help inform sales strategy and business planning.
- Build and refine sales processes, tools, metrics, and reporting to improve productivity, visibility, and decision-making.
- Support strategic customer and partner engagements, including senior-level relationship management where appropriate.
- Ensure the team delivers a professional, consistent, and customer-centric experience throughout the buyer and customer journey.
- Contribute to annual planning, target setting, account strategy, and resource planning for the ToolConnect business.
- Champion continuous improvement, change leadership, and effective communication across the team.
- Other duties as assigned.
The Person:You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. Wouldn't it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:
- Bachelor's degree in business, marketing, management, or a related field, or equivalent combination of education and experience.
- A minimum of 8 years' experience in Sales or Business development, including Sales Leadership experience
- Experience leading and developing customer-facing commercial teams, including quota-carrying sellers and/or customer success professionals.
- Demonstrated success executing sales strategies that drive revenue growth, customer acquisition, and retention.
- Strong leadership, coaching, and performance management skills with the ability to motivate teams and develop talent.
- Experience with pipeline management, forecasting, CRM discipline, and sales performance metrics.
- Strong cross-functional collaboration skills and the ability to work effectively across sales, marketing, product, operations, and customer experience teams.
- Excellent communication, presentation, negotiation, and stakeholder management skills.
- Strong analytical and problem-solving skills with the ability to translate data into action.
- Ability to operate effectively in a fast-paced, evolving, and technology-enabled business environment.
- Preferred: experience in SaaS, connected products, construction technology, jobsite technology, or subscription-based business models.
- Preferred: experience supporting commercial growth for digital solutions, software-enabled products, or connected tool ecosystems.
- Preferred: experience working with enterprise, channel, or mid-market customers in construction, industrial, or related sectors.
- Travel requirements - 40% Travel Required
The Details:You'll receive a competitive salary and a great benefits plan, including:
Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
Discounts on Stanley Black & Decker tools and other partner programs.
And More:We want our company to be a place you'll want to be - and stay. Being part of our team means you'll get to:
Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
Learn: Have access to a wealth of learning resources, including our digital learning portal.
Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.
What's more, you'll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We're more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us!
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The Total Target Cash Compensation range for this position is $115,800.00 - $173,700.00
- This is the lowest to highest total target cash compensation range we would pay for this role at the time of this posting. Total target cash compensation offered may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements. This role is eligible for a sales incentive plan or commission. Therefore, the total target cash compensation range is inclusive of base salary and target variable cash compensation. Please note that salary is only one component of total rewards at Stanley Black & Decker.
- The target cash compensation range listed in this job posting reflects the range for the primary location specified. The cash compensation range may vary for other locations.
- The successful candidate may be eligible for annual merit increases.
- Medical, dental, life, vision, disability, 401(k),Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
- Discounts on Stanley Black & Decker tools and other partner programs.
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