Job Description:Lead the technical transformation of Quality Engineering through automation, AI, data quality, performance engineering, and production quality intelligence. Serve as the QA Director's accountable technical leader, turning business quality goals into scalable engineering capabilities. Combine strong architecture judgment with people leadership and delivery ownership across U.S. and India teams.
Reporting and collaborationManage the Principal QE and AI Quality Architect, Automation Technical Lead, Senior Data QE, and Production and Customer Quality Intelligence Lead. Partner with the AI Quality and Innovation Manager, who reports separately to the QA Director.
Key responsibilities:- Own the technical roadmap for automation, quality platforms, data quality, performance, reliability, and production quality intelligence.
- Lead technical teams across locations; set priorities, manage capacity, and own execution against agreed quality and delivery goals.
- Evaluate designs, resolve technical disagreements, and present clear recommendations, tradeoffs, and investment needs to the QA Director.
- Partner with the Principal Architect to select tools and establish reusable frameworks, engineering standards, and technical governance.
- Deliver reliable automated quality gates within CI/CD pipelines and improve test speed, stability, coverage, and maintainability.
- Partner with the AI Quality and Innovation Manager to adopt AI-assisted testing and evaluation capabilities across product teams.
- Establish controls for approved AI tools, sensitive data, human review, and validation of AI-generated tests and results.
- Coordinate with Product, Development, Data Engineering, Security, and Operations on testability, release risks, and technical dependencies.
- Build the team through hiring, coaching, performance management, succession planning, and evaluation of vendors and technology costs.
- Use production incidents, customer feedback, and quality metrics to prioritize defect prevention and demonstrate business value.
Experience and qualifications12+ years in software engineering or quality engineering, including 5+ years managing technical teams and 3+ years owning automation architecture or platform delivery.
Required qualifications- Bachelor's degree in computer science, engineering, information systems, or a related field, or equivalent practical experience.
- 12+ years of relevant engineering experience, including 5+ years of direct people management and 3+ years of automation architecture or quality-platform ownership; experience may overlap.
- Demonstrated delivery of enterprise automation using UI, API, integration, database, and CI/CD testing approaches.
- Ability to review code and designs in a language such as Python, Java, C#, or TypeScript and assess cloud and distributed-system testing strategies.
- Practical experience evaluating or implementing AI-assisted engineering capabilities with measurable outcomes and appropriate review controls.
- Experience directing performance, reliability, data testing, observability, and engineering metrics through specialist teams.
- Proven management of distributed teams, stakeholder expectations, delivery commitments, and technology budgets.
Preferred qualifications- Healthcare software experience, including clinical or payer/provider workflows, interoperability, and protection of sensitive data.
- Experience scaling shared engineering platforms, AI evaluation programs, or production quality intelligence capabilities.
- Experience leading organizational change and coaching product teams to adopt common quality practices.
Success measures- A prioritized technical roadmap with clear ownership, dependencies, baselines, and measurable delivery milestones.
- Improved automation reliability, actionable quality gates, and fewer recurring customer-impacting defects.
- Documented productivity and quality benefits from platform and AI investments, supported by team development.
Benefits:ELLKAY offers a comprehensive and competitive benefit package that starts day one! Including:- Medical, Dental, and Vision benefits
- Employer-paid Life and LTD
- 401k w/ matching - once eligibility is met
- Work/life balance
- Paid Volunteer Program
- Flexible working hours
- Generous FTO
- Remote work options
- Employee Discounts
- Parental Leave
Our awesome culture includes:
- Working with talented, collaborative, and friendly people who love what they do
- Professional growth within
- Innovation environment
- On site in HQ Free daily lunches
Additional informationAt ELLKAY, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy of operating as a hybrid workplace underscores our dedication to enabling employees to tailor work-life balance to their individual preferences. For those who do not live within 40 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets.
For more information on our company, visit www.ELLKAY.com.
ELLKAY LLC is a Smoke-Free Workplace.
Compensation Range: $110,000 - $115,000
