Motorola Solutions

Sr. Manager - Oracle Fusion CX Cloud (Chicago Hybrid)

Motorola Solutions$175K — $190K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
  • 8+ years of experience in Oracle technologies, Consulting, or IT management.
  • 4+ years of hands-on leadership experience within Oracle SaaS platforms.
  • Proven track record of leading full-lifecycle IT solutions implementations.
  • Functional knowledge of Lead-to-Cash processes.

Responsibilities

  • Lead the strategy for Oracle Fusion CX Cloud and define a multi-year roadmap.
  • Design scalable, integrated solutions using Oracle Integration Cloud for data flows.
  • Oversee multiple CX implementation work-streams, managing timelines and budgets.
  • Act as a primary advisor to executive stakeholders, translating technical requirements to business value.
  • Analyze and re-engineer global business processes to enhance user experience and data integrity.
  • Lead and develop a high-performing team, promoting a culture of excellence and agile delivery.
  • Drive the adoption of Oracle Fusion AI features and plan for emerging AI solutions.

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
Full Job Description
Job Description

As an IT Leader within the IT Global Sales organization, you will be the strategic driver of our Oracle Fusion CX Cloud environment. You will be responsible for leading large-scale implementations, defining the technical and functional roadmap, and ensuring that our Sales CX suite is fully optimized to support our global growth. This is a leadership role that requires a blend of deep technical expertise, business acumen, and the ability to mentor high-performing consulting teams while managing high-level stakeholder relationships.

Key Responsibilities:
  • Strategic Leadership & Roadmap: Lead the end-to-end strategy for Oracle Fusion CX Cloud. Define and execute a multi-year roadmap that aligns with Motorola Solutions' "Lead-to-Cash" global processes.
  • Solution Architecture:Design scalable, integrated solutions using Oracle Integration Cloud (OIC) for all API-led data flow between Oracle CX, ERP (Oracle Fusion/EBS), and third-party systems. This includes designing solutions for the Fusion CPQ and Pricing to ensure seamless integration, leveraging Oracle's productized integrations.
  • Practice & Project Management:Oversee multiple work-streams of CX implementations. Manage project timelines, budgets, and resource allocation, ensuring high-quality delivery that meets ROI targets.
  • Stakeholder Engagement: Act as a primary advisor to executive stakeholders. Translate complex technical requirements into business value and drive executive alignment on digital transformation initiatives.
  • Process Engineering:Analyze and re-engineer global business processes. Leverage Oracle CX best practices to automate workflows, improve user experience for sales and service agents, and enhance data integrity.
  • Mentorship & Team Growth: Lead and develop a team of internal analysts and external partners. Foster a culture of technical excellence, continuous learning, and agile delivery.
  • Innovation & Trends:Drive the adoption of Oracle Fusion AI features by designing solutions that leverage a unified data model across the Fusion ecosystem. Plan for the integration of emerging AI solutions like Oracle's embedded AI agents and the upcoming Oracle AI Fusion learning paths.


Key Competencies
  • Vision: Ability to see the "big picture" of an IT ecosystem.
  • Prioritization:Skilled at balancing urgent business needs with long-term technical debt management.
  • Change Management:Proven ability to drive user adoption in a complex, global environment.
  • Analytical Mindset: Using data-driven insights to measure system performance and business impact.


Required Qualifications
  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
  • 8+ years of experience in Oracle technologies, Consulting or IT management.
  • 4+ years of hands-on leadership experience specifically within Oracle SaaS platforms.
  • Proven track record of leading full-lifecycle implementations of IT solutions.
  • Functional knowledge of Lead-to-Cash processes
  • Exceptional communication with the ability to influence senior leadership and manage complex organizational change.


Preferred Qualifications
  • Masters or advanced degree in a technical field.
  • Oracle Fusion CX Cloud Certifications (Implementation Consultant or Architect levels).
  • Experience with Oracle CPQ Cloud, Oracle Sales Cloud, Oracle Integration Cloud (OIC), Oracle Incentive Compensation Cloud, or Oracle Field Service Cloud (TOA).
  • Prior experience in a "Big 4" or global technology consulting firm at the Manager or Senior Manager level.


Target Base Salary Range: $175,000 USD - $190,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Note: Candidate must be in the Chicago office 1-2 days per week.

#LI-MP2
#LI-HYBRD

Basic Requirements
  • Bachelor's degree with 8+ years of experience in Oracle technologies, Consulting or IT management.
  • AND 4+ years of hands-on leadership experience specifically within Oracle SaaS platforms.
  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position

Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
No

Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!


About Motorola Solutions

Motorola provides products, technologies, and services for mobile, wireline digital communication, information, and entertainment applications. Its product portfolio includes smartphones operating on the Android operating system, feature phones, media tablet devices, wireless accessories, and more. Its range of smartphone products includes the Moto X first generation, Moto X second generation, Moto G first generation, Moto G second generation, and more. It is also the manufacturer of Moto 360, a smartwatch that provides services such as notifications, updates, and other related features. It also provides monitors, cordless phones, applications, and accessories such as cases, wireless headsets, wireless speakers, and more. In addition, it provides multimedia content, including video, voice, messaging, and cloud-based and Internet-based applications and services to multiple screens such as mobile devices, televisions, media tablets, and personal computers. Its Medios service platform enables service providers to deliver content on devices. Motorola is based in Chicago, Illinois. It primarily sells its products in the United States, China, Brazil, and Singapore. Motorola currently operates as a subsidiary of Google Inc.

Motorola Solutions Careers

Join the dynamic team at Motorola Solutions today and be part of a company renowned for its relentless innovation, leadership in technology, and a commitment to professional excellence. As a global leader in communications and electronics, Motorola Solutions offers unparalleled job opportunities designed to empower your career growth and development. Work You’ll Do At Motorola Solutions, you will collaborate with a diverse team of experts who are at the forefront of technological innovation and public safety solutions. Our work impacts lives, ensuring safety and security for communities around the world. You will be part of a culture that values diversity, equity, and inclusion, and where every team member’s contribution is valued. Lead in Innovation and Technology Motorola Solutions is not just about radios and hardware; we are at the cutting edge of software solutions, AI, and data analytics. By joining our team, you will work on groundbreaking projects that redefine how public safety communicates in the digital age. Your work will help develop smart solutions that keep people safe and businesses thriving. Grow Your Career With Motorola Solutions, your career trajectory is boundless. We offer a variety of professional development and leadership training programs to help you hone your skills and advance within the company. From internships to full-time positions, Motorola Solutions is committed to nurturing talent and fostering an environment where innovation thrives. Benefits and Culture Our employees enjoy a competitive package of benefits that supports their life and well-being. These include health, vision, and dental insurance, employee assistance programs, and flexible working arrangements. At Motorola Solutions, we believe in maintaining a work-life balance that fosters both personal and professional growth. Join Our Team Explore the numerous employment opportunities at Motorola Solutions. Whether you are a seasoned professional or a recent graduate, we have positions ranging from engineering to marketing, sales to project management. We are hiring individuals who are passionate, curious, and ready to drive change. Networking and Professional Development Motorola Solutions values networking and connections within the industry. We encourage our employees to engage in various professional groups and forums to enhance their networking skills and industry knowledge. This engagement is pivotal in fostering a collaborative environment and sparking innovation within our teams. Internship Programs Our internship programs offer a robust introduction to the world of public safety solutions and communications technology. Interns at Motorola Solutions gain hands-on experience, working alongside seasoned professionals and participating in projects that make real-world impacts. Stay Connected Join the Motorola Solutions career community to stay updated on new job openings, company news, and industry developments. Tailor your job search with our career tools and get tips on crafting the perfect resume and acing your interview. Search Motorola Solutions Jobs Ready to start your journey with Motorola Solutions? Search open positions that match your skills and interests. We are looking for individuals who are driven, creative, and ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Motorola Solutions.
Learn more about Motorola Solutions
Size
18,700 employees
Market Cap
$42.7 billion
Industry
Net Income
$949 million
Founded
1928
5 Year Trend
+6.2%
Revenue
$7.4 billion
NASDAQ

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