Position Title: Sr Manager, Laboratory (Lab) ***RETENTION BONUS INCLUDED*** (Confidential Client)
Location: DeLand, FL | On-site
Employment Type: Permanent
Compensation- Salary: $108,971 - $156,957/yr
- Bonus: $10,000 retention bonus, and $15,000 annual bonus
- Relocation Eligibility: Yes
BenefitsTeammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Benefit offerings include:
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access to a mindfulness app, backup child and elder care, maternity/paternity leave and more
- Professional development programs: a variety of programs to help strong performers grow within their career, plus on-demand virtual leadership and development courses through the company's online training platform
Position SummaryThe Senior Manager, Lab Operations is responsible for leading day-to-day technical and operational functions within the laboratory, ensuring smooth execution of processes, regulatory compliance, and teammate development. This role provides hands-on leadership for laboratory teams and serves as a bridge between frontline operations and senior leadership. The position reports to the Director, Laboratory Operations.
Schedule: Tuesday - Friday, with one Saturday every 12 weeks. Must be licensed as a Supervisor in Microbiology.
Primary FunctionsOperational Leadership- Oversee assigned laboratory lanes to ensure they meet performance, quality, and financial targets.
- Monitor data and key performance metrics to make informed decisions about staffing, resources, and workflow.
- Support standardization of processes, policies, and procedures to ensure compliance with federal, state, and local regulations.
- Partner with leadership on long-term planning for service line growth and operational improvements.
Team Development & Leadership- Lead and engage laboratory supervisors and frontline teams to foster a culture of accountability, belonging, and high performance.
- Mentor emerging leaders, focusing on professional growth and succession planning.
- Drive cross-shift and cross-department communication to support operational excellence.
Regulatory Compliance & Quality- Ensure laboratory testing is performed accurately, documented properly, and compliant with applicable regulatory requirements.
- Oversee quality control and quality assurance programs to maintain the highest standards of laboratory services.
Customer & Stakeholder Engagement- Build and maintain strong relationships with internal and external customers, ensuring service excellence.
- Resolve operational issues and client concerns in a timely, professional manner.
Other Duties as Assigned- Support strategic initiatives, projects, and continuous improvement activities as needed.
Must-Haves- Education: Bachelor's degree in Medical Technology or related sciences required.
- Experience: Minimum of 5+ years of laboratory leadership experience in a high-volume, high-complexity testing environment with a proven track record of leading teams, driving process improvements, and managing operational performance.
- Strong knowledge of laboratory regulatory standards (CAP, CLIA, federal and state).
- Skills: Proficiency in MS Word, Excel, PowerPoint, and Outlook. Strong communication and interpersonal skills with the ability to influence and collaborate across teams.
- Certifications: Medical Technologist registry (ASCP, NCA, AAB, or equivalent) required; Florida Supervisor license required (licensed as a Supervisor in Microbiology).
Preferred Qualifications- Master's degree in business administration or relevant sciences preferred.
Sponsorship Available: No
