Support for you and your family: Family resources, EAP counseling sessions, access to a mindfulness app, backup child and elder care, maternity/paternity leave.
Professional development programs: Various programs for career growth and on-demand virtual leadership courses.
Full Job Description
Position Title: Sr Manager, Laboratory (Lab) ***RETENTION BONUS INCLUDED*** (Confidential Client) Location: DeLand, FL | On-site Employment Type: Permanent Compensation
Salary: $108,971 - $156,957/yr
Bonus: $10,000 retention bonus, and $15,000 annual bonus
Relocation Eligibility: Yes
Benefits
Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Benefit offerings include:
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access to a mindfulness app, backup child and elder care, maternity/paternity leave and more
Professional development programs: a variety of programs to help strong performers grow within their career, plus on-demand virtual leadership and development courses through the company's online training platform
Position Summary
The Senior Manager, Lab Operations is responsible for leading day-to-day technical and operational functions within the laboratory, ensuring smooth execution of processes, regulatory compliance, and teammate development. This role provides hands-on leadership for laboratory teams and serves as a bridge between frontline operations and senior leadership. The position reports to the Director, Laboratory Operations.
Schedule: Tuesday - Friday, with one Saturday every 12 weeks. Must be licensed as a Supervisor in Microbiology. Primary Functions
Operational Leadership
Oversee assigned laboratory lanes to ensure they meet performance, quality, and financial targets.
Monitor data and key performance metrics to make informed decisions about staffing, resources, and workflow.
Support standardization of processes, policies, and procedures to ensure compliance with federal, state, and local regulations.
Partner with leadership on long-term planning for service line growth and operational improvements.
Team Development & Leadership
Lead and engage laboratory supervisors and frontline teams to foster a culture of accountability, belonging, and high performance.
Mentor emerging leaders, focusing on professional growth and succession planning.
Drive cross-shift and cross-department communication to support operational excellence.
Regulatory Compliance & Quality
Ensure laboratory testing is performed accurately, documented properly, and compliant with applicable regulatory requirements.
Oversee quality control and quality assurance programs to maintain the highest standards of laboratory services.
Customer & Stakeholder Engagement
Build and maintain strong relationships with internal and external customers, ensuring service excellence.
Resolve operational issues and client concerns in a timely, professional manner.
Other Duties as Assigned
Support strategic initiatives, projects, and continuous improvement activities as needed.
Must-Haves
Education: Bachelor's degree in Medical Technology or related sciences required.
Experience: Minimum of 5+ years of laboratory leadership experience in a high-volume, high-complexity testing environment with a proven track record of leading teams, driving process improvements, and managing operational performance.
Strong knowledge of laboratory regulatory standards (CAP, CLIA, federal and state).
Skills: Proficiency in MS Word, Excel, PowerPoint, and Outlook. Strong communication and interpersonal skills with the ability to influence and collaborate across teams.
Certifications: Medical Technologist registry (ASCP, NCA, AAB, or equivalent) required; Florida Supervisor license required (licensed as a Supervisor in Microbiology).
Preferred Qualifications
Master's degree in business administration or relevant sciences preferred.
