Sr. Manager, HFC - Coastal East Region

Mediacom Communications Corporation

$75K — $140K *
Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Electrical Engineering or equivalent experience.
  • 10+ years of experience in engineering or related fields.
  • Strong leadership skills with prior management experience.
  • Proficiency in Microsoft Office Suite (Visio, Excel, Word); CAD experience is a plus.
  • Excellent written and verbal communication skills.
  • Knowledge of Video on Demand (VOD) systems preferred.
  • Familiarity with ROI and IRR in engineering contexts is preferred.
  • IP background is an advantage.

Responsibilities

  • Develop plans and procedures for Headend, IP, HSD, VOD, VoIP, and Digital Video systems.
  • Collaborate with the Corporate Technology group to design effective customer solutions.
  • Maintain positive vendor communication for problem resolution.
  • Participate in capital budget discussions for new services.
  • Hire and develop the engineering team effectively.
  • Facilitate goal setting and develop performance measurement tools.
  • Ensure compliance with FCC and other regulatory standards.
  • Provide timely updates on unresolved technical issues to the Vice President.
  • Contribute to disaster recovery planning and execution.
  • Support the company's vision of exceptional customer service.

Benefits

  • Health, vision, and dental insurance.
  • Paid vacation, holidays, and flexible paid time off.
  • 401K with generous company match.
  • Employee discounts on Mediacom services or reimbursement for internet/cable.
  • Education Enrichment up to $5,000 per year for qualified employees.
  • Employee Wellness Program.
Full Job Description
Position: Senior Manager, Engineering- position will sit in Gulf Breeze, FL

Position Overview:

Lead and direct Engineering staff in design, deployment and maintenance of Headend, IP, HSD, VOD, VoIP and Digital Video systems

Company Benefits:

Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:
  • Health, vision, and dental insurance!
  • Paid vacation, holidays and flex paid time off!
  • 401K with generous company match!
  • Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
  • Education Enrichment up to $5,000 per year for qualified employees!
  • Employee Wellness Program!


Position Responsibilities:
  • Develop plans and procedures for constructing, operating and maintaining Headend, IP, HSD, VOD, VoIP and Digital Video systems.
  • Work in concert with the Corporate Technology group to design and implement the most effective solutions for our customers, based on current and future network topologies of Mediacom Communications.
  • Develop, provide and maintain positive communication with vendors for diagnosing and rectifying problems.
  • Actively participate in capital budget as it relates to engineering new services.
  • Hire and develop engineering team.
  • Facilitate goal setting and development of performance measurement tools used to manage staff.
  • Assure compliance with all FCC and other regulatory entities.
  • Inform Vice President, Engineering, in a clear, concise and timely manner of unresolved technical issues.
  • Develop and participate in technical disaster recovery plans.
  • Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork.
  • Perform other duties as required or assigned.


Position Requirements:
  • Bachelors Degree in Electrical Engineering or equivalent industry experience required.
  • 10 +years industry or related industry experience.
  • Strong Leadership Skills - previous management experience required.
  • Excellent Computer skills including; Microsoft Office Products, (Visio Excel Word) Use of CAD system a plus.
  • Excellent written and oral communications skills.
  • VOD systems knowledge preferred.
  • Understanding of engineering based on ROI and IRR preferred.
  • IP background a plus.


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