MGM Resorts International

Sr. Manager, Digital Product Analytics

MGM Resorts International$100K — $130K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in digital product or analytics roles with proven success in driving business outcomes
  • Experience leading analytics teams or senior individual contributors
  • Strong knowledge of digital analytics tools like Adobe Analytics and Google Tag Manager
  • Hands-on expertise in SQL and Python, and familiarity with modern data platforms
  • Ability to support A/B testing and translate analysis into actionable insights
  • Experience analyzing web and mobile app behavior, particularly customer journeys and conversion rates

Responsibilities

  • Lead digital product analytics execution across web and app experiences to ensure accurate and actionable analyses
  • Translate analytics strategy into execution plans, managing the analytics lifecycle from KPI definition to insight delivery
  • Provide technical leadership including SQL and Python analysis, data layer validations, and troubleshooting data quality
  • Manage and develop a team by setting expectations, prioritizing work, and coaching on technical and analytical skills
  • Collaborate with various teams to integrate analytics into digital product workflows and enhancements
  • Oversee experimentation measurement and ensure clarity in A/B test outcomes and recommendations
  • Enforce analytics governance and maintain consistency in KPI definitions and reporting practices

Benefits

  • Wellness incentive programs for physical and mental health
  • Discounts on hotel, food and beverage, and retail within the company and with partners
  • Free meals in the employee dining room
  • Complimentary parking for employees during and outside of shifts
  • Health & Income Protection benefits available for eligible employees
  • Opportunities for professional and personal development, including community volunteering
Full Job Description
Las Vegas, Nevada

THE JOB:

The Sr. Manager of Digital Product Analytics provides senior-level execution and analytics leadership across MGM Resorts' digital product analytics ecosystem, including web, mobile app, booking and eCommerce flows, digital check-in, digital key, loyalty experiences, and other customer-facing digital products. Reporting to the Director of Digital Product Analytics, this role is responsible for operationalizing analytics strategy and ensuring high-quality measurement, analysis, experimentation, and insights are delivered consistently and at scale. This role leads a team while remaining hands-on, combining strong technical expertise with people leadership to drive actionable insights, improve digital experiences, and support measurable improvements in adoption, conversion, and digital revenue.

THE DAY-TO-DAY:
  • Lead execution of digital product analytics across assigned web and app experiences, ensuring analyses of customer behavior, funnels, engagement, adoption, and conversion are accurate, timely, and actionable in support of product and business priorities
  • Translate digital analytics strategy and priorities into detailed execution plans, owning delivery of the analytics lifecycle from KPI definition and measurement requirements through implementation support, data validation, analysis, and insight delivery
  • Provide hands-on technical leadership across analytics and measurement, including writing and reviewing SQL and Python analyses, developing and validating tagging and data layer implementations, troubleshooting data quality issues, and ensuring analytical rigor across team outputs
  • Manage and develop a team, setting clear expectations, prioritizing work, reviewing analyses for quality and business relevance, and coaching team members to strengthen technical, analytical, and storytelling skills
  • Partner closely with Product, UX, Technology, and Commercial teams to support analytics requirements for digital initiatives, enhancements, releases, and experimentation; ensure analytics considerations are incorporated into product development workflows
  • Oversee execution of experimentation measurement and optimization efforts, ensuring A/B and multivariate tests are properly instrumented, analyzed, and synthesized into clear recommendations and learning loops that inform product decisions
  • Apply and enforce analytics governance and standards established by the Director, ensuring consistent KPI definitions, documentation, QA processes, and reporting practices across teams and digital products


THE IDEAL CANDIDATE:
  • The ideal candidate has at least five years of prior relevant experience in digital, product, or analytics roles, with demonstrated success driving business outcomes through operational insights and analytics required
  • They have experience leading analytics teams or senior individual contributors, including delivery management, prioritization, and quality review preferred
  • They bring a strong understanding of digital analytics and measurement tools, such as Adobe Analytics, Adobe Launch, Google Tag Manager, or equivalent platforms preferred
  • They have strong hands-on experience writing and executing SQL and Python, and working with modern data platforms (e.g., Azure Databricks or similar) preferred
  • They have experience in supporting experimentation or A/B testing analysis, including defining success metrics and translating results into actionable recommendations preferred
  • They have proven experience analyzing web and mobile app behavior, including funnels, conversion, engagement, and customer journeys preferred


THE PERKS & BENEFITS:
  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more!
  • Free meals in our employee dining room
  • Free parking on and off shift
  • Health & Income Protection benefits (for eligible employees)
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community


VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12890

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About MGM Resorts International

MGM offers building operations, building maintenance, facilities management, lease administration, property accounting, financial reporting, contract management, and construction management services. They manage multifamily market-rate housing for property owners and residents.

MGM Resorts International Careers

Join the vibrant team at MGM Resorts International, a global leader in hospitality and entertainment, and experience a career filled with innovation, leadership, and growth. As part of our dynamic team, you will have the opportunity to work alongside the best professionals in the industry and contribute to an environment rich in diversity and inclusivity.

Work You’ll Do

At MGM Resorts International, we are committed to creating memorable experiences for our guests and providing unparalleled service. Whether you are interested in hotel operations, casino management, or culinary arts, we offer a variety of job opportunities that will allow you to showcase your skills and advance your career.

Transform Your Career

Lead and innovate with MGM Resorts International, where we encourage professional growth and leadership development through robust training programs and hands-on experience. Our commitment to innovation and excellence has made us a leader in the hospitality industry, and by joining our team, you can be a part of that legacy.

Join a Leading Team

Collaborate with a diverse group of talented individuals who are passionate about hospitality and entertainment. MGM Resorts International is home to a team of over 50,000 dedicated professionals, all working together to bring our unique brand of excitement and luxury to guests around the world.

Introducing the MGM Resorts International Career Development Program

We are proud to offer a comprehensive career development program designed to nurture your professional growth and prepare you for leadership roles within the company. From internships to full-time positions, MGM Resorts International provides a pathway for career advancement and personal achievement.

Innovate and Lead

Participate in groundbreaking projects and initiatives that set the standard for the hospitality industry. At MGM Resorts International, your innovative ideas and proactive approach to problem-solving will drive the success of our company and redefine the guest experience.

Be Part of a Great Team

Experience a company culture that values teamwork, communication, and respect. At MGM Resorts International, we believe that every team member plays a crucial role in our success, and we are committed to fostering an inclusive workplace where everyone can thrive.

Future-Proof Your Career

With MGM Resorts International, the sky is the limit when it comes to your career potential. Take advantage of our extensive training and development programs, benefit from mentorship and networking opportunities, and build a resume that stands out in the competitive hospitality industry.

Explore Job Opportunities

Discover the exciting employment opportunities at MGM Resorts International. From front-line positions to executive roles, we offer a range of career paths that cater to a variety of interests and expertise.

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Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

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Learn more about MGM Resorts International
Size
42,000 employees
Market Cap
$12.9 billion
Industry
Net Income
-$1 billion
Founded
2000
5 Year Trend
+0.4%
Revenue
$5.1 billion
NASDAQ

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