Sr. Manager & Development Services Liaison

Salary: $125,944.00 - $170,102.40 Annually
Location : One Civic Center - 7447 East Indian School Rd, Scottsdale, AZ
Job Type: Full-Time Regular
Job Number:
Division: Development Services
Department: Plan Review
Opening Date: 10/19/2026
Closing Date: 11/2/2026 11:59 PM Arizona

Introduction
Under the direction of the Deputy Director Planning & Development Services, manages the operations of the Development Services division, including Permit Services and Records, Development Engineering, and Building Plan Review. Provides strategic and operational leadership for consistent, high-quality service delivery, workforce and resource management, performance and continuous improvement across the development lifecycle.

Serves as the senior Development Services liaison and customer experience leader, providing a coordinated point of connection between the city and developers, property owners, contractors, design professionals, businesses, residents, city departments and other stakeholders to ensure timely, consistent and high-quality delivery of development review and permitting services. Coordinates with responsible work units and technical authorities to clarify requirements, resolve issues and provide predictable, responsive and customer-focused service while maintaining applicable codes, ordinances, policies and regulations.

Anticipated starting salary for this position may be up to mid-point depending on candidate's experience and internal equity. The full salary range is listed above and mid-point for this position is $147,950.40 annually.
Please note: Be sure to check your email junk/spam folders regularly for possible notifications and/or self-schedule interview invitations from Governmentjobs.com

Minimum Qualifications

Education and Experience

• Bachelor's degree from an accredited educational institution in Civil Engineering, Architecture, Construction Management, Building Science, or a closely related field.
• Six years of progressively responsible professional experience in development services, permitting, building, engineering, land development or a closely related field which includes four years of experience managing professional development services, operations, programs or teams.
• Experience working directly with developers, contractors, design professionals, property owners, businesses, residents and other customers to resolve complex development-related issues and improve service delivery.
• Any equivalent combination of education, training and job-related experience that meets the minimum qualifications may be substituted.

Licensing, Certifications and Other Requirements

• Obtain, within 36 months of hire or promotion, CBO certification.
• Every person employed by the City of Scottsdale shall reside in the State of Arizona during active employment by the City, regardless of whether the employee is approved to work remotely.

Other pertinent licenses and/or certifications may be required of some positions depending on division/department/services assignment.
Essential Functions

To view the job description and list of Essential Functions, click here
Work Environment/Physical Demands

To view the Work Environment/Physical Demands, click here

Benefits Highlights:
The City of Scottsdale offers a comprehensive benefits package including:

• 12 Paid Holidays, which includes 1 Floating Holiday
• Vacation Accrual; starts at 10.3 hours/month
• Sick Leave Accrual; 8 hours/month
• Medical (which includes behavioral health coverage), Dental and Vision Benefits
• City Paid Basic Life Insurance (equal to one times employee annual salary); option of Supplemental Life Insurance
• Tuition Reimbursement; $2,500/year
• Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 11.98% which includes a Long-Term Disability benefit
• Supplemental Retirement Plans through Nationwide; 457
• Pet Insurance
• Bilingual pay compensation
• Employer contribution of $10 per pay period to employee's PEHP (Post-Employment Health Plan) account

Please visit the Human Resources and Benefits Information page for more information.
Selection Process:
The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible.DO NOT state "See Resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process.

Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include:

• Fingerprinting search of the national FBI Database
• Criminal Background screening

The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice.

PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience.

Full-Time Positions:
The City of Scottsdale offers a comprehensive benefit package including vacation, holiday and medical leave as well as insurance for medical, dental, vision, life, short and long term disability insurance. For a more detailed overview of the employee benefits,

Part-Time Positions:
The City of Scottsdale offers paid medical leave for part-time staff.

Commute Solutions Program
City of Scottsdale provides free Valley Metro Platinum passes to employees for the bus and light rail systems when commuting; a vanpool subsidy is also available. Employees can decrease stress, decrease wear & tear on their vehicle, and help the environment all at the same time.

Public Service Loan Forgiveness Program (PSLF).
The City of Scottsdale is considered a qualified employer for the Public Service Loan Forgiveness Program (PSLF). You may find more information about the PSFL program by going to the Federal Student Aid website by clicking
01

Do you have a bachelor's degree from an accredited educational institution in Civil Engineering, Architecture, Construction Management, Building Science, or a closely related field?Note: the degree AND major must be listed in the education section of your application.

• Yes
• No

02

Do you have at least 6 years of progressively responsible professional experience in development services, permitting, building, engineering, land development or a closely related field which includes four years of experience managing professional development services, operations, programs or teams?Note: this experience must be listed in the job duties section of your application.

• Yes
• No

03

Please share the largest development services team you have led. If you do not have this experience, please put N/A.
04

Briefly describe your municipal experience, including fiscal/budgetary experience, supervisory experience including number of years in role, number of direct reports and types of teams you've supervised.If you do not have this experience, please put N/A.
05

Briefly describe your customer service philosophy.
06

What does an effective and well-run development services department look like to you in a mature municipal organization and community?
07

Please indicate how you learned about this job opportunity with the City of Scottsdale.

• City Website
• Employee Referral
• Facebook
• Glassdoor
• Governmentjobs.com
• Indeed
• Instagram
• Job Fair (In-Person / Virtual)
• Recruiter
• Other

08

I understand that any communication for this recruitment may come via an email from governmentjobs.com and I will check my email junk/spam folders regularly for possible notifications and/or self-schedule interview invitations.

• Yes
• No

Required Question