Bachelor's degree in Business, Marketing, Sales, Finance, or related field.
5+ years in customer development, account management, or related commercial roles.
Experience managing large retail or consumer packaged goods accounts.
Proven ability to lead cross-functional projects and influence stakeholders.
Strong analytical skills with experience in data-driven decision-making.
Excellent communication and relationship-building abilities.
Willingness to travel for customer meetings and industry events.
Responsibilities
Support the development and execution of the Costco account strategy.
Lead day-to-day customer account management and issue resolution.
Own the Costco opportunity pipeline, managing projects and timelines.
Drive customer communication through updates and proactive opportunity identification.
Coordinate cross-functional teams to deliver on customer commitments.
Identify and develop profitable growth opportunities within Costco and strategic channels.
Analyze business performance and market data to inform decisions.
Benefits
Robust benefits program to meet diverse needs.
Competitive compensation package recognizing experience and credentials.
Full Job Description
About the Role
We are seeking a Senior Manager, Customer Development - Club Store to join our team. As a Senior Manager, Customer Development - Club Store, you will be accountable for driving profitable growth within the Costco business through strategic account development, cross-functional leadership, and customer engagement. This role plays a critical part in strengthening customer relationships, identifying growth opportunities, and ensuring flawless execution of key business initiatives. This role requires regular travel to support customer meetings, internal business reviews, and industry events.
Compensation
Salary Range: $108,000 - $145,000
Core Accountabilities (What You'll be Doing)
Support the development and execution of the Costco account strategy to drive business objectives and customer growth.
Lead day-to-day customer account management, ensuring responsive service and effective issue resolution.
Own the Costco opportunity pipeline, managing projects, timelines, and cross-functional deliverables.
Drive customer communication through business updates, progress reviews, and proactive opportunity identification.
Coordinate cross-functional teams to successfully deliver customer commitments and strategic initiatives.
Identify and develop profitable growth opportunities within Costco Business Centers and other strategic channels.
Analyze business performance, customer trends, and market data to inform decision-making and prioritization.
Minimum Qualifications (What You Bring to the Table)
Bachelor's degree in Business, Marketing, Sales, Finance, or a related field.
5+ years of experience in customer development, account management, sales, category management, or related commercial functions.
Experience managing large retail, foodservice, or consumer packaged goods customer relationships.
Demonstrated success leading cross-functional projects and influencing stakeholders without direct authority.
Strong analytical skills with experience utilizing customer, category, and financial data to drive business decisions.
Excellent communication, presentation, and relationship-building skills.
Ability to travel as needed to support customer meetings, internal business reviews, and industry events.
Preferred Qualifications (Extra Ingredients for Success)
Experience managing Costco or other large national retail accounts.
Food, beverage, bakery, consumer packaged goods (CPG), or foodservice industry experience.
Experience utilizing syndicated data sources, customer scorecards, and commercial analytics tools.
Proven success identifying and executing growth opportunities within key customer accounts.
Advanced proficiency with Microsoft Excel, PowerPoint, and customer business planning processes.
Aspire Bakeries LLC values the contribution each Team Member brings to our organization. The final determination of a successful candidate's starting pay will vary based on a number of factors, including, but not limited to location, shift, education, skill, and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed in this specific job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreements.
