Sr. Manager, Business Travel Marketing
We’re looking for an experienced Marketing Strategist to help lead Capital One Business Travel marketing, from intent development, test and creative strategy through in-market execution across multiple channels. The right candidate will have experience leading a team and developing and executing large-scale, marketing campaigns. They will need to work across multiple marketing channels and build relationships across the organization and should thrive in a fast paced environment.
Key Responsibilities:
- Serve as a lead Marketing Strategist in a collaborative cross-functional team (business partners, tech/product teams, research, creative teams, legal, compliance, etc) and partner with them to provide strategic and tactical thought partnership to drive continued engagement and retention with our customers.
- Oversee development and execution of integrated, multi-channel (email, site, in-app messaging, etc) marketing campaigns on a national scale to drive customers to engage with credit card offerings and deliver a thoughtful communications experience through robust, always-on creative testing.
- Shepherd multiple marketing creative projects at once from brief to execution through our process while ensuring strategic intent aligns with execution/delivery at every step and timelines are met. Work across functions and with multiple stakeholders during the process in a well managed and organized manner.
- Leverage problem solving and influencing skills to ensure marketing initiatives deliver on intent. Bring a data-based approach and customer-first innovative mindset to marketing to continually optimize customer experience and in-market results.
- Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes. This involves the ability to build presentation materials and cohesive documentation that have equal impact when read as standalone or shared in a meeting environment.
Ideal Candidate:
- Has experience leading marketers in large organizations, along with a proven ability to develop marketing strategy in new spaces
- Can manage the details of multiple projects, deadlines and changing priorities, while maintaining excellent and accurate work
- Detailed-oriented with strong prioritization skills; able to learn and adapt
- Highly effective communication skills with outstanding writing and presentation abilities
- Experience with a variety of marketing channels (eg: email, digital channels, website, etc.)
This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.
Basic Qualifications:
- Bachelor’s Degree or Military Experience
- At least 6 years of experience in brand strategy or product marketing experience with experience managing channels, agency or client side
- At least 6 years of experience in planning, executing and analyzing marketing programs
- At least 6 years experience in managing creative processes, partnering with creative teams and developing marketing materials
- At least 2 years of people management experience
Preferred Qualifications:
- Masters degree in marketing or business
- 3+ years of experience in marketing in the travel industry or for a premium brand
- 3+ years of experience in marketing for financial services or another highly regulated industry
- 7+ years of experience driving optimization plans and creative strategy
- 7+ years of experience working with cross-functional teams in a matrixed environment with a track record of effectively working autonomously and navigating ambiguity
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $177,700 - $202,800 for Sr. Manager, MarketingNew York, NY: $193,800 - $221,200 for Sr. Manager, Marketing
Richmond, VA: $161,500 - $184,300 for Sr. Manager, Marketing
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.