About the Role
In this role, the SMM builds trusted relationships with client leadership and ensures maintenance operations consistently align with service level agreements and business objectives. The SMM plays a critical role in promoting a safe, compliant, and performance-driven work environment. This role provides operational and client leadership, overseeing maintenance performance, preventive maintenance execution, and KPI compliance while partnering closely with client leadership to ensure consistent service delivery, rapid resolution, and operational excellence across the region.
WhatYou'llDo
- Maintain a safety-first culture in which CBRE employees return home in the same condition in which they reported to work.
- Provide leadership to a team of Maintenance and Area Maintenance Managers.
- Develop and implement reliability plans that support increasing the uptime of the facility.
- Ensure compliance with standard process and procedures; trains, commissions equipment, collects, measures, and analyzes key performance indicators to improve processes and enhancecustomerexperience.
- Lead vendor relationships to ensure sites are receiving world class service.
- Provide monitoring, auditing, and implementation of maintenance execution, and institutes and audits training drills across the network.
- Maintain accountability for budgets, capital planning and contract documents including RFPs, change order controls, purchase orders, and invoicing.
- Partners with Talent Acquisition to recruit, interview, and hire bar raising talent for site leadership roles.
- Lead/Support the performance of employees through mentoring and skill development to improve work performance and develop employee potential.
- Participate in corporate-sponsored programs & activities asrequired, including incident investigations, interviews, auditing, and assessment, etc.
- Monitor appropriate staffing levels and reports on utilization and deployment of human resources.
- Cultivate positive working relationships with our Client and Operations Maintenance team members.
WhatYou'llNeed
- Bachelor's (BA/BS) degree in a technical field (Industrial, Electrical, Mechanical, Civil) or 2 years on Client accountrequired.
- 7+ years' experience leading and coaching employee performance in a manufacturing or maintenance environment. Must include experience in supervising hourly and salaried employees.
- 4+ years' experience working directly with the maintenance and upkeep of manufacturing equipment.
- Excellent communication, presentation, problemsolving,and analytical skills.
- Advanced knowledge of financial terms and principles, as well as financial reporting,forecastingand budgeting
- Proficient Microsoft Office Suite experience (Outlook, Word, Excel, etc.)
- Expert level analytical and quantitative skills with experience in developing strategic solutions for a growing matrix-based multi-industry sales environment.
- Ability to read and interpret drawings, blueprints, and/or schematics.
- Knowledge of materials, methods, and tools used to perform maintenance and repair of manufacturing equipment.
- Working knowledge of predictive maintenance technologies, including thermography, vibration analysis, and airborne ultrasound.
- Proven knowledge of how to conductrepairs and preventive/predictive maintenance on electrical and mechanical equipment.
- Ability to travel up to 25%required.
- Ability to move up to 50lbs and physical requirements including stooping, standing, walking, and climbing stairs / ladders with or without reasonable accommodation.
CBRE Employee Benefits
- Comprehensive medical, dental, vision
- Disability benefit program
- Paid time off and holidays
- Company paid life insurance
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more
About CBRE Group, Inc. CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.
