About the RoleThe Sr. Director, North America Logistics is responsible for leading all logistics operations across the region, including warehousing, transportation, inventory, and trade compliance. This role is critical to ensuring operational efficiency, cost control, and high service levels.
The ideal candidate is a strategic and hands-on leader with experience managing complex, multinational logistics networks. They will work closely with cross-functional teams-including Sales, customer support, Planning, and Supply Chain-to align logistics operations with business goals, drive continuous improvement, and enhance customer experience.
Key ResponsibilitiesLogistics & Operations Management- Oversee warehousing and inventory operations across North America to ensure accuracy, efficiency, and compliance.
- Manage air, sea, and ground transportation, optimizing delivery performance and cost.
- Lead all international trade and customs processes in alignment with global compliance standards.
- Drive effective reverse logistics programs to improve return processes and asset recovery.
- Manage operations across multiple remote locations and outsourced logistics providers.
Customer & Commercial Alignment- Collaborate with Sales, Customer Support, and other business units to ensure logistics supports customer commitments and service level agreements.
- Build logistics solutions with a customer-first mindset, ensuring reliability and responsiveness.
Operational Excellence- Define and track logistics KPIs to drive accountability and visibility across operations.
- Lead process improvement initiatives with a focus on lean logistics and continuous improvement.
- Identify and implement network optimization and cost-saving opportunities.
Systems, Tools & Analytics- Utilize ERP and Warehouse Management Systems (WMS) to drive accuracy and operational performance.
- Leverage data analytics tools and Excel to support forecasting, planning, and performance evaluation.
Leadership & Collaboration- Lead and develop a high-performing logistics team across various locations.
- Promote a culture of operational ownership, collaboration, and accountability.
- Manage remote teams and collaborate with global logistics and supply chain counterparts.
Qualifications- 10+ years of experience in logistics, distribution, or supply chain managerial roles within multinational environments.
- Proven success leading large-scale logistics operations across North America.
- Proven experience managing 3PL's.
- Strong understanding of international trade, customs compliance, and transportation networks.
- Hands-on experience with ERP and WMS systems; advanced Excel skills required.
- Demonstrated success in process improvement and lean logistics initiatives.
- Strong leadership and team development skills, including managing remote and cross-functional teams.
- Bachelor's degree in supply chain, Business, or related field; Master's degree preferred.
- Willingness to travel to Tampa to visit logistics location on a monthly basis.
The annual salary range for this full-time position is
$150,000 - $200,000 USD. Actual compensation within this range will be determined based on the candidate's experience, skills, and location.
