RESPONSIBILITIES: - Provide issue-resolution and freight claim guidance for shipments, with a primary focus on LTL and truckload movements
- Support Business Units with FTL and expedite spot-bid requests as needed
- Maintain foundational awareness of small-parcel and ocean logistics while prioritizing LTL and FTL network performance and execution
- Generate and analyze reporting to monitor service performance, transit times, and cost trends
- Conduct analysis and compile transportation statistics to support optimization and strategic decision-making
- Provide regular exception reporting to highlight and address logistics issues
- Manage LTL and truckload carrier relationships, ensuring adherence to SOPs, KPI development and monitoring, and leading carrier performance reviews (QBRs/CBRs)
- Lead lane analysis, routing guide compliance, and carrier negotiations to secure competitive LTL rates and improve service outcomes
- Own and continuously improve TMS functionality, including rating, routing, tendering, and freight audit processes, driving efficiency, accuracy, and system optimization through ongoing analysis and enhancements
- Process and review LTL and FTL freight audit and pay activities, ensuring invoice accuracy and resolution of discrepancies
- Support commodity team in management of supplier crises to ensure supply continuity
- Be a student of learning and leverage AI to achieve superior results
- Develop strong cross-functional and business unit relationships
- Additional duties/responsibilities as assigned
EDUCATION REQUIREMENT(S): - Bachelor's degree desired in supply chain or related field, or equivalent working experience
- An MBA is advantageous but not essential
EXPERIENCE REQUIREMENT(S): - Minimum of 10+ years of experience in Logistics Management including 3PL, LTL, TL
- Proficient in Microsoft Excel
- Experience utilizing SMC3 programs and ClassIT+
- Strong analytical and problem-solving skills
- Excellent communication, presentation, and interpersonal skills
- Ability to work independently and manage multiple priorities
ADDITIONAL INFORMATION: Due to International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR) requirements, all candidates must be presently classified as a "US Person" which includes: a United States citizen; a permanent legal resident (green
card holder); or a protected individual (refugee/asylum status).
