Job Title: Sr. IT Manager
Department: IT
Reports To: President
FLSA Status: Non- Exempt
SUMMARY: The Sr. Manager of Information Technology will be responsible for the development, maintenance, architecture, infrastructure, and security of all technology applications in support of the growing needs and expansion of the company. The Director of Information Technology will have administrative and budget responsibilities for a small team of technology professionals in addition to outside vendors. The Sr. Manager of Information Technology will provide hands-on project leadership as well as work to develop colleagues through coaching and mentoring.
ESSENTIAL DUTIES AND RESPONSIBILITIES:- Assess current processes and define best practices based on business needs and the relevance of new strategic initiatives; translate strategy into business objectives with clear accountability.
- Prepare the technology organization for scalable growth - architecture, development, infrastructure, people, processes, and define SLA's and SOP's.
- Drive current state assessment, improvement opportunity identification plus process improvement projects.
- Direct development as well as execution of an information security plan that protects the confidentiality, integrity, and availability of the company data.
- Direct development as well as execution of disaster recovery business continuity plan.
- Participate in formulating and administering IT policies, directing and coordinating all divisional department activities to develop and implement long-range goals and objectives to meet business and profitability growth objectives.
- Develop operational strategies, long-range plans, annual operating plans and annual budgets.
- Stay informed on emerging technologies and evaluate their value to the organization.
- Dispense technical advice, guidance, direction and authorization to technology users within the company.
- Direct the setup, troubleshooting and repairing of computers in a networked environment.
- Maintain physical inventory of computer equipment and supplies.
- Promote the interfacing and control of the organization's present technology and the dissemination of technological information throughout the organization.
- Schedule or coordinate the deployment of upgrades or enhancements to minimize downtime or loss of productivity.
- Perform other duties as assigned.
QUALIFICATIONS:- Experience with both iOS and Android operating systems
- Experience with Cloud computing architecture, protocols and practices
- Proven successful experience in vendor selection and management for a wide range of technology solutions, including drafting SOW's, RFP's and vendor evaluation, budgeting, and monitoring progress through implementation
- Proficient in Microsoft Office Suite of products
- Diligence in organization and clear understanding of confidentiality
- Excellent verbal and written communication skills
- Excellent interpersonal and coaching skills
- Ability to manage multiple projects and achieve results
- Must have the ability to express complex technical concepts effectively, both verbally and in writing
EDUCATION and/or EXPERIENCE:- Bachelor's degree in information technology or computer science or similar degree
- Must have a minimum of 5-7 years of progressive experience in managing an Information Technology department in a dynamic medium sized company
SUPERVISORY RESPONSIBILITIEs:PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to type and look at a computer screen for long periods of the day. The employee must be able to sit for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch and/or crawl. The employee must also occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and color vision.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.
NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
