Position Overview
The Sr. Inventory Control Manager - Central Team is a highly visible, hands-on leadership role responsible for supporting inventory control operations across multiple high-volume e-commerce fulfillment sites throughout the U.S.
As part of our Central Team, this position will travel extensively to provide on-site inventory leadership, support new site launches and operational ramp-ups, stabilize inventory processes, troubleshoot complex inventory challenges, and help sites achieve and sustain exceptional inventory accuracy.
This role is ideal for an experienced inventory leader who thrives in large-scale, fast-paced fulfillment environments, enjoys working across multiple operations, and can quickly assess a site, identify gaps, implement solutions, and build sustainable inventory control processes.
Location: Central Team - Candidates must reside within 50 miles of an ID Logistics facility in one of the following locations: Ocala, FL; Somerset, NJ; Kenosha, WI; White Haven, PA; Frackville, PA; West Jordan, UT; or Henrico, VA.
Work Schedule: Flexibility required based on site and operational needs
Travel Specifics:
Approximately 85% travel to sites throughout the U.S.
Competitive Compensation: Attractive annual salary ranging from $98,000 to $135,000
Key Responsibilities
- Serve as a Central Team inventory subject matter expert supporting multiple high-volume e-commerce fulfillment operations.
- Travel extensively to supported locations to assess inventory performance, identify operational gaps, and implement sustainable solutions.
- Support new site launches, start-ups, ramp-ups, stabilization efforts, and operational turnarounds from an inventory control perspective.
- Oversee and evaluate inventory control processes, including cycle counts, inventory reconciliation, adjustments, stock accuracy, audits, and reporting.
- Establish and reinforce standardized inventory control processes, procedures, and best practices across supported locations.
- Ensure the accuracy and integrity of inventory data within Warehouse Management Systems (WMS) and related operational systems.
- Perform detailed root-cause analysis on inventory discrepancies, identify systemic issues and process breakdowns, and implement corrective and preventive actions.
- Analyze inventory trends, defects, adjustments, variances, and performance data to identify opportunities for improvement.
- Develop and monitor inventory KPIs and performance metrics to evaluate accuracy, effectiveness, and efficiency.
- Partner with site Operations, Quality, Finance, Continuous Improvement, IT, and customer teams to resolve complex inventory issues.
- Provide hands-on leadership during periods of increased volume, operational challenges, process changes, launches, and site transitions.
- Coach, train, and develop site inventory leaders and teams on inventory best practices, systems, processes, and performance expectations.
- Support workflow and floor-space optimization to improve inventory movement, storage, accuracy, and control.
- Assist with the timely resolution of OS&D (Overages, Shortages, and Damages) issues.
- Maintain operational readiness and ensure supported facilities remain organized and tour-ready.
- Promote a safe working environment and ensure compliance with company safety standards and hazmat procedures where applicable.
- Present inventory performance, trends, risks, root-cause findings, and action plans to site, customer, and senior leadership.
- Build strong relationships across multiple locations and adapt quickly to different teams, operational environments, and business needs.
- Drive consistency, standardization, and continuous improvement of inventory practices across the network.
This position is not eligible for immigration sponsorship.#LI-SALARY
- High School Diploma or GED required; additional education or an equivalent combination of education and relevant experience considered.
- 5+ years of progressive inventory control, warehouse, distribution, or fulfillment experience, including leadership responsibility.
- Strong inventory control experience within a high-volume e-commerce, fulfillment, distribution, or similarly complex operation.
- Strong working knowledge of WMS, RF systems, inventory management systems, and workforce management tools.
- Proven expertise in inventory accuracy, cycle counts, reconciliation, adjustments, audits, and inventory reporting.
- Demonstrated experience conducting root-cause analysis, identifying inventory defects and process breakdowns, and implementing sustainable corrective actions.
- Strong analytical and mathematical skills with the ability to interpret operational data, trends, rates, ratios, percentages, and performance metrics.
- Strong working knowledge of Microsoft Excel, along with proficiency in Word and other business applications.
- Ability to use inventory KPIs, metrics, and data to identify trends, uncover opportunities, and drive measurable performance improvements.
- Excellent written and verbal communication skills with the ability to communicate effectively with frontline teams, customers, site leadership, and senior leaders.
- Strong leadership skills with demonstrated ability to coach, train, influence, and drive accountability, including with teams outside of a direct reporting relationship.
- Ability to quickly enter an unfamiliar operation, assess performance, identify gaps, establish priorities, develop an action plan, and drive results.
- Knowledge of warehouse material handling equipment and processes, including forklift, reach truck, order selector, and other MHE.
- Ability to work effectively in fast-paced, metrics-driven environments with changing priorities and operational demands.
- Ability and willingness to travel approximately 85% throughout the U.S.
- Flexibility to support different shifts, weekends, new launches, and critical operational needs when required.
Preferred Qualifications
- Experience supporting multiple sites or network-level inventory operations.
- Experience supporting large-scale e-commerce or high-volume fulfillment operations.
- Experience with new site launches, start-ups, ramp-ups, stabilization efforts, and/or operational turnarounds.
- Experience developing and executing inventory KPIs and performance metrics to measure accuracy, defects, productivity, and process effectiveness.
- Experience leading and training inventory control teams on systems, processes, standard work, and best practices.
- Experience with advanced inventory technologies, including barcode scanning, RFID, and inventory management software.
- Experience partnering directly with customers and senior operational leadership to resolve complex inventory and operational challenges.
- Demonstrated success standardizing inventory processes and driving continuous improvement across multiple operations.