Sr Insurance Administration Analyst is responsible for supporting the administration and compliance monitoring of property and casualty insurance coverage for Pacific Life’s commercial real estate loan portfolio. This role helps ensure required insurance coverage is in place, properly documented, and aligned with loan requirements. In addition, the role supports loan set up and ongoing maintenance within our mortgage loan servicing system (“MLSS”).

As a Sr Insurance Administration Analyst, you will play an important role in Pacific Life’s long-term success by administering, analyzing, and monitoring real property insurance coverage and supporting accurate system set up for our mortgage loan portfolio. This position is part of the Investment division and sits within a collaborative team of commercial real estate loan servicing and insurance administration professionals.

How you will make an impact:

• Review insurance coverage against loan document requirements, identify deficiencies, and coordinate follow-up with appropriate parties to help mitigate risk exposure to Pacific Life.
• Administer insurance-related casualty claims, including tracking, documentation, and coordination with internal and external stakeholders.
• Provide technical, research, and application support for MLSS-related projects, enhancements, and process improvements.
• Review and process invoices related to insurance renewals and related portfolio administration activities.
• Support reporting, audit, compliance, and control requirements related to insurance administration and loan servicing activities.
• Interpret loan documents and complete new loan set up and transaction updates in MLSS in accordance with established procedures and deadlines.

The experience you will bring:

• Bachelor’s degree, preferably with a concentration in business, finance, real estate, or a related field.
• 2-3 years of experience in mortgage banking, commercial loan servicing, asset or property management, property insurance administration, or a related field.
• Working knowledge of commercial real estate loan documents, loan servicing concepts, and/or property insurance requirements.
• Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities accurately and efficiently.
• High attention to detail and the ability to work effectively under deadlines in a fast-paced environment.
• Excellent written and verbal communication skills, including a strong customer-service mindset and ability to collaborate with internal and external partners.
• Proficiency with Microsoft Word, Excel, SharePoint, and Outlook, along with the ability to quickly learn new systems and software applications.

Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1
 

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation