Lead human resources for one of the Pacific Northwest's most recognized restaurant brands.
Location
Seattle, WA (In-Person)
Reports To
COO
Base Salary (exempt)
$130,000-$150,000 annually
Other Compensation
Education and Professional Development Reimbursement
Benefits
100% employer-paid health insurance; 401(k) matching; PTO; company-sponsored life and short-term disability insurance; other company benefits and perks
Schedule & Travel
Full-time, in-person; regional travel about 2-3 days/week; occasional evenings/weekends
We are seeking a strategic yet hands-on SR HRBP to lead our HR efforts, nurturing our legacy as a premier first-job employer and history within the local community.
Position Overview
This hands-on manager role leads HR strategies for policies, procedures, systems, and objectives. As manager of the HR and payroll teams and a mentor to operations and office department leaders, this leader guides these teams through growth and change, focusing on efficiency improvements, risk mitigation, and compliance. The position works across office, restaurant, and warehouse locations, in close partnership with the COO.
A central function is serving as a representative of Dick's Drive-In's culture. The manager will oversee key HR functions, including administering the HRIS, payroll, and benefits systems; ensuring compliance with company culture-guided policies; and supporting employee relations for assigned departments. Success requires clear communication, sound judgment, responsiveness to changing business needs, and consistent representation of the Dick's Drive-In culture and employee experience.
At Dick's Drive-In, everyone either serves our customers directly or supports those who do. Success in this role requires leading with empathy and partnership-engaging restaurant teams early, understanding operational realities, and implementing HR initiatives with your team that support our mission and values.
- Position: Sr. Human Resources Business Professional
- Location: Seattle, Washington
- Reports to: COO
- Direct Reports: HR Team (1 salaried - HRBP) Payroll Team (1 salaried - Payroll Manager + 2 hourly - Payroll Coordinators)
- FLSA Status: Exempt
- Benefits:
- 100% employer-paid health insurance for employees (children 75%, spouses 50%)
- Dental coverage: 100% for non-smokers, 50% for smokers
- Employee Assistance Program: Support for employees and their families
- Life and disability insurance
- Bonus eligibility
- 401(k) Tax-Deferred Retirement Plan with matching
- Mileage reimbursement
- PTO/vacation
- Paid holidays
- Scholarships & Childcare: $36,000 Four-Year Scholarship for college, vocational programs, or self-improvement. Childcare assistance $5,000-$13,000/year, usable through the scholarship program
- Free unlimited ORCA card after 30 days of employment
Work Environment & Travel
- This Seattle-based role requires regular in-person work at Dick's Drive-In office, restaurants, and warehouse locations. Local travel is expected approximately 2-3 days per week, with occasional evenings/weekends.
- Regular local driving is an essential function. Ability to satisfy applicable role travel requirements is required.
- Because the role is public-facing and enters food-service environments, the employee must maintain restaurant-appropriate personal hygiene and comply with applicable company wardrobe, sanitation, food-safety, safety, and grooming requirements. Reasonable accommodations will be considered as required by law.
How to Apply
Submit a resume through the job posting.
Join us in shaping the future of our beloved restaurant brand and contributing to our community-focused mission. If you're a results-driven HR professional with a passion for values-driven family businesses (and delicious burgers, fries and shakes) we'd love to hear from you. Essential Functions & Key Responsibilities
Essential Duties:
- Partner with operations leaders to develop and implement HR policies, processes, systems, and department goals that support business needs and company growth; maintain related documentation.
- Lead, mentor, and develop the Human Resources and Payroll teams, including setting priorities, delegating responsibilities, providing performance feedback, and ensuring timely follow-through.
- Proactively manage risk by ensuring policies and procedures comply with applicable HR, employment, labor, and wage and hour laws; conduct reviews to assess operational compliance.
- Independently assess and resolve complex HR matters, recommend solutions to the COO, and coordinate with legal counsel as appropriate.
- Provide day-to-day performance management guidance for company leaders in the restaurants and on the support team.
- Conduct investigations into employee or manager concerns in coordination with operations leadership, ensuring timely, accurate, and complete records and communication.
- Administer leaves of absence and accommodation requests, ensuring timely, accurate, and complete records.
- Maintain up-to-date Employee Handbooks and policy/procedure documentation for operations and support staff in partnership with legal counsel.
- Implement employee programs throughout the employee life cycle, from hiring through exit interviews, collaborating with Support Teams where appropriate.
- Manage wellness and benefits programs, including annual open enrollment, employee communications, and vendor relationships; recommend improvements by maintaining a deep understanding of the company mission and goals, and support employer branding.
- Oversee HRIS and payroll systems, ensuring effective administration, data accuracy, and process improvements in partnership with HR and Payroll staff.
- Ensure continuity of essential HR and Payroll functions through cross-training, documented procedures, and backup coverage, providing direct support as needed.
Other Duties & Responsibilities
- Participate in ad-hoc special projects, developmental opportunities, and other tasks as assigned
Job duties include additional responsibilities assigned by one's supervisor or manager related to the position/department. This Job Description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. Dick's Drive-In Restaurants reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions or assign additional job responsibilities, subject to applicable law.
Required Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent combination of relevant education and experience; MBA or comparable advanced business experience preferred
- 7+ years of progressively responsible HR experience, including an HR Business Partner, HR Manager, or similar role, with at least 2 years of direct people-management experience
- Demonstrated success developing and executing HR initiatives.
- Strong leadership skills with experience managing and developing a team.
- Experience cultivating a strong relationship with cross-functional partners, especially with tech teams and operations teams who are responsible for providing consistent quality experiences for customers daily
- Excellent communication and presentation skills, with the ability to engage senior leadership and external partners.
- Strategic thinker with a passion for driving growth and innovation.
- Proficiency in ADP WFN or comparable Payroll/HRIS system, Microsoft Office Suite, and Google Suite
- Ability to thrive in a fast-paced environment with a lot of autonomy to try new things while balancing that imperative with our long-standing traditions and operational processes
- Previous experience as a Dick's Drive-In crew member is always a plus.
Key Competencies:
- Excellent communication skills, both verbal and written
- Ability to build strong relationships inside and outside of the organization
- High-level project management skills: organized, resourceful, excellent follow-through, detail-oriented, and able to prioritize
- Must demonstrate initiative to assess and resolve issues proactively
- High level of integrity in approach and action
- Ability to thrive in a continually improving and growing environment with ownership of processes from beginning to completion
- Ability to safeguard and manage confidential data, including PPI, in adherence to organizational policies and industry regulations
Work Environment:
The physical demands and work environment described below represent the activities and surroundings of the positions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The work is typically performed in an office with a moderate noise level.
While performing the duties of this job, the employee is regularly required to sit for long periods, stand; walk; use hands to finger, handle, or feel; and reach with hands and arms to type. The employee must regularly talk or hear on the telephone and in person with individuals and groups. The employee must rarely lift and/or move up to 20 pounds. Extensive keyboard typing is required. Specific vision abilities required by this job include close vision, extensive computer screen work, and the ability to adjust focus to produce or review reports.
This position requires local travel.
