Position Summary:This role provides senior-level HRIS support, solutions and coverage, ensuring continuity of day-to-day HR systems operations while supporting ongoing HR technology initiatives.
The Sr. HRIS Analyst acts as a trusted HRIS partner to HR, Payroll, and IT, stabilizing current core HR technology operations.
The role provides support for HR transformation efforts, including business process optimization and system readiness for emerging technologies (e.g., SuccessFactors to Workday).
Key Responsibilities:HRIS Operations & Module Support- Serve as the primary HRIS partner for core HCM modules (primarily SAP SuccessFactors Employee Central, Compensation, Recruiting, Onboarding, Payroll, Talent modules and Learning technologies).
- Provide hands-on configuration, troubleshooting, and support across the employee lifecycle.
- Support HR and Payroll teams with issue resolution, data corrections, and system inquiries.
- Support planning and launch of annual cycles namely Employee Objective Setting, Compensation Planning, template configuration and mass-change file uploads.
- Provide guidance and system training to administrators, program owners, and other platform users.
System Enhancements, Releases & Integrations- Manage and execute system changes including configuration updates, releases, enhancements, and integrations.
- Support HR system integrations and data feeds using middleware or APIs (e.g., Dell Boomi, SAP CPI, file-based integrations).
- Partner with IT and vendors to resolve defects, manage incidents, and coordinate fixes.
- Identify new or under-utilized system capabilities, including embedded AI and automation features, to continually improve functionality and user workflows
Data Management, Security & Compliance- Perform data migration activities, mass uploads, data mapping, and validation.
- Maintain Role-Based Permissions (RBP), workflow rules, MDF objects, and foundation objects.
- Conduct data audits, support compliance activities, and ensure data integrity across systems.
Testing & Change Support- Lead and execute testing activities including SIT, UAT, regression, and end-to-end testing.
- Support HR-led initiatives such as compensation planning cycles, reporting changes, and process updates.
- Document changes, processes, and configuration decisions for continuity and audit readiness.
Reporting & Insights- Support standard and ad hoc reporting across HRIS platforms.
- Assist with dashboards, audits, and workforce analytics using SuccessFactors reporting and/or Power BI.
- Partner with HR stakeholders to translate reporting needs into system solutions.
Future-State Readiness- Contribute to migration preparation activities such as data cleanup, configuration rationalization, and reporting alignment.
Other Duties as AssignedRequired Skills & Qualifications:- 7+ years of senior HRIS experience in large enterprise environments.
- Bachelor's degree in HR, Information Systems, Business, or a related field
- Strong hands-on experience with SAP SuccessFactors, especially Employee Central, including backend.
- Workday experience (support, reporting, security, migration activities).
- Experience with REST APIs, HR system integrations, data feeds, and/or middleware.
- Proven experience supporting HRIS operations during high-volume, business-critical periods.
- Strong testing, data validation, and troubleshooting skills.
- Ability to operate independently with minimal ramp-up.
Preferred Experience:- Experience supporting compensation cycles, payroll, or time & attendance integrations.
- Experience supporting HR transformations or platform transitions.
- Experience with Python and web services; ServiceNow HR case management exposure.
- Master's degree preferred but not required.
$84,000 - $105,000 a year
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $84,000 - $105,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
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PointClickCare Benefits & Perks:Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition ... and more!
