About the Role:CBRE is seeking a Sr Facilities Manager to lead facilities operations for a premier financial services organization headquartered in Hartford, CT. This role supports a historic 1.5-million-square-foot corporate campus that serves as a critical workplace environment for thousands of employees. The campus features office buildings, a parking garage, cafeteria, and infrastructure that requires a strong operational leader focused on reliability, safety, and continuous improvement.
Reporting as the senior facilities leader on-site, you will oversee building operations, maintenance, capital planning, financial performance, vendor management, and a team of approximately 20 facilities professionals. This is a highly visible role requiring a hands-on leader who can balance strategic initiatives with day-to-day operational demands while building trusted relationships and ensuring communication, transparency, and partnership.
What You'll Do: - Lead all aspects of facilities management, operations, maintenance, and asset performance across a complex 1.5-million-square-foot corporate campus
- Direct, develop, and mentor a team of approximately 20 facilities professionals, fostering a collaborative and high-performance culture.
- Manage multiple priorities simultaneously, including capital projects, preventive maintenance programs, corrective repairs, and emergency response activities.
- Serve as the primary client partner, providing regular updates, operational insights, and strategic recommendations to stakeholders at all levels.
- Oversee annual operating and capital budgets exceeding $10M, including forecasting, variance management, financial reporting, and budget optimization.
- Lead vendor procurement activities, develop bid specifications, negotiate service contracts, and manage provider performance across building services and infrastructure programs.
- Ensure the reliability and performance of critical mechanical, electrical, plumbing, building automation, and fire alarm systems.
- Partner with district utility providers and support the campus' steam and chilled water infrastructure supplied through a central plant district energy system.
- Utilize CMMS technology, including SI7 or similar platforms, to drive maintenance planning, reporting, asset management, and continuous improvement initiatives.
- Identify opportunities to enhance operational efficiency, employee experience, risk mitigation, and long-term asset performance.
What You'll Need:- Bachelor's degree preferred, or an equivalent combination of education and experience.
- Minimum 10 years of hands-on experience with commercial building systems, including HVAC, plumbing, and related facility infrastructure.
- 5+ years of leadership experience managing facilities teams of 10-20 employees within a complex operational environment.
- Demonstrated subject matter expertise in mechanical, electrical, and plumbing (MEP) systems and their maintenance, operation, and lifecycle planning.
- Experience working with district energy systems, including steam and chilled water distribution networks.
- Strong financial and business acumen, including oversight of annual budgets of $10M or more.
- Proven success developing bid specifications, managing RFP processes, and negotiating contracts for services such as HVAC, roofing, cleaning, and other building infrastructure programs.
- Experience working with CMMS platforms, work order management systems, preventive maintenance programs, and emerging technologies including AI-enabled maintenance solutions.
- Working knowledge of building automation systems (BAS) and fire alarm systems.
- Exceptional communication skills with the ability to effectively engage frontline staff, executive leadership, vendors, and client stakeholders.
- Strong customer-service orientation with a commitment to delivering an outstanding employee and workplace experience.
- A proactive, strategic mindset with the ability to balance immediate operational demands with long-term planning and continuous improvement initiatives.
- Advanced proficiency with Microsoft Office applications, including PowerPoint, Excel, Outlook, and Word.
- A hands-on leadership style with a willingness to support the team directly and assist with technical or operational challenges when needed.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
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