The RoleJoin Lumen as a Senior Network Implementation Program Manager supporting Business as Usual and metro work across Wisconsin. You will oversee complex telecommunications construction, relocation, fiber remediation, and network projects while coordinating vendors, stakeholders, funding, permitting, engineering, testing, cutovers, and project closeout.
LocationThis position is responsible for BAU (Business as Usual) and Metro network work throughout the
state of Wisconsin, supporting all Metro markets as well as the long-haul network as needed.
The Main Responsibilities- Manage Business as Usual and metro network projects throughout Wisconsin, with support for the long-haul network as needed.
- Develop productive vendor relationships and hold construction partners accountable to engineering and construction standards through audits and site visits.
- Manage project timelines, deadlines, funding, railroad flaggers, permits, engineering drawings, conduit and fiber construction, scheduling, cutovers, records, and financial closeout.
- Confirm funding is authorized before work begins and generate work orders for vendor activities.
- Receive completed vendor work and close associated projects in applicable internal systems.
- Coordinate fiber remediation, including re-splicing out-of-specification fibers and obtaining railroad permits to access buried splice cases.
- Oversee vendor end-to-end testing and fiber quality assurance following initial repairs.
- Train Network Implementation Program Managers and contractors on tools and processes, and provide coverage for other markets as needed.
What We Look For in a CandidateMinimum
- Bachelor's degree with at least four years of relevant experience, or at least six years of telecommunications construction experience.
- At least two years of experience using internal tools such as 3GISWeb, SiteTracker, SAP, PGW, Netbuild, FlightDeck, and OpsConsole.
- Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Teams.
- Experience with telecommunications relocations, new builds, fiber construction, project management, permitting, fiber testing, or remediation.
- Ability to read OTDR traces, map them against known spans, identify outage or problem areas, and guide vendors through the same process.
- Strong communication skills for coordinating with vendors, stakeholders, and team members.
- Ability to support occasional after-hours work, including remotely managing service-affecting GCR activity with vendors.
Preferred
- Experience managing telecommunications construction vendors across multiple contract areas.
- Experience conducting engineering audits and construction site visits.
- Experience coordinating railroad access, right-of-way permits, fiber remediation, cutovers, and project financial closeout.
- Experience training peers and contractors on telecommunications tools and operational processes.
CompensationThis information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$84,629 - $112,838 in these states: WI
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
#LI-Onsite
Requisition #: 343240
