Position Overview
Point Foundation seeks a visionary, innovative, and experienced Sr. Director, Technology & Systems to build the technology foundation that will carry Point into its next chapter of growth. This is a rare opportunity to own technology end-to-end at a prominent national organization. The Sr. Director will set the multi-year roadmap, serve as Point's internal authority on technology investment, and act as a trusted advisor and technical coach to leaders across Point's Program and Development departments as they seek out the right technology to accelerate and streamline their work. This is also a chance to lead on AI: deciding where it genuinely creates capacity for a nimble team and bringing staff along, so new tools are actually adopted. For a leader who wants scope, real influence with the executive team, and a mission worth building for, this role offers all three.
Reports to: Chief Operating Officer - Kevin Wright
Status: Full-time, exempt
Supervises: Technology & Systems direct report(s); retained IT and technology vendors and consultants
Location: Remote position based in the greater Los Angeles area. Occasional in-person meetings and events require candidates to be located in, or willing to relocate to, the L.A. area. Relocation assistance available.
Essential Duties and Responsibilities
Technology Strategy & Roadmap:
- Own Point's technology roadmap and strategy, developing a multi-year plan that translates organizational growth goals into a coherent systems and infrastructure strategy.
- Serve as the internal authority on major technology decisions, investments, and implementations, bringing clear recommendations and trade-offs to the COO.
- Evaluate the current tech stack end-to-end and sequence investments to systems scale with the organization rather than accumulating one at a time.
- Manage the technology budget, allocating resources across vendors, licenses, staff, and projects with fiscal accountability.
- Establish and maintain organization-wide standards for how technology is evaluated, procured, and implemented.
- Report on technology performance, risk, and roadmap progress to senior leadership and the Board as needed.
Organizational Technology Strategy & Advisory:
- Advise Program Operations and Development Operations on data governance, CRM strategy, and cybersecurity, partnering with those directors to identify and implement the right tools for their needs.
- Establish organization-wide data standards, ensuring clean, consistent, and well-governed data across Program, Development, and Finance systems.
- Set cybersecurity policy and hold departments and vendors accountable to it, including training, access management, and incident response.
IT Vendor Management & Infrastructure:
- Own the relationship with Point's retained IT vendor(s) and additional technology vendors, setting KPIs and holding them accountable for support, security, and value delivered.
- Lead RFP, selection, and contract negotiation processes for technology vendors, consultants, and platforms.
- Oversee day-to-day IT infrastructure and support - cloud collaboration environments, hardware, access, and business continuity - so a nimble staff is well supported.
- Continually evaluate the balance between in-house capability and external vendor support as the organization grows.
AI Adoption, Change Management & Team Leadership:
- Lead AI integration across the organization, identifying where AI tools can meaningfully improve efficiency - and where they should not be used.
- Lead the training and change management needed for staff to adopt AI tools effectively and responsibly, including usage policy and risk guardrails.
- Lead organizational change management for new systems and processes, ensuring tools and workflows are genuinely adopted across departments, not just implemented.
- Lead, coach, and develop direct report(s), building internal capacity so technology knowledge is not concentrated in a single person.
- Translate technical decisions into terms non-technical department leaders can act on and rally around.
Requirements
- 8-10+ years in technology or systems leadership, including at least 3-5 years at a senior or director level owning technology strategy at a nonprofit or an organization going through significant growth or scaling.
- Demonstrated project management experience, running multi-stakeholder initiatives with competing timelines through to completion.
- Vendor and contract management experience, including running RFP processes for technology consultants and vendors.
- Experience with CRM platforms (Salesforce, Blackbaud, or equivalent) and cloud collaboration environments such as Microsoft 365.
- Hands-on experience evaluating and deploying AI tools in an organizational setting, including adoption, training, and risk.
- Proven ability to lead technology strategy cross-functionally, translating technical decisions into terms non-technical department leaders can act on and rally around.
- Working knowledge of data governance and cybersecurity policy, standards, and practice.
- Cross-functional leadership: able to manage up, down, and across a complex organization, and to manage internal staff and external vendors alike.
- Intellectual curiosity and drive to stay current on best-in-class technology and systems practices.
- Strong executive presence and verbal communication, including presenting to senior leadership and the Board.
- Highly organized and deadline-driven, managing multiple high-priority projects in a fast-paced environment.
- Discretion and sound judgment in handling sensitive organizational and constituent data.
- Passionate about Point's mission and enthusiasm about communicating the organization's philosophy, mission, and values.
- Commitment to advancing equity and inclusion in all areas of responsibility and across the organization.
- Preferred: experience with Claude or comparable AI platforms; experience managing and deploying enterprise-level software across an organization; and a security certification (such as CISSP) or project management certification (PMP).
Core Competencies - Our Ways of Working
- Ownership - sets ambitious goals, delivers against them and raises problems early.
- Learn & Adapt - commits to improvement through reflection and two-way feedback.
- Focus & Excellence - prioritizes deliberately so urgent and routine work both land.
- Trust & Belonging - cultivates positive working relationships tact and diplomacy.
- Collaborate for Scale & Growth - builds strong teams through guidance and coaching.
Compensation and Accommodations
Pay range: $165,000 - $190,000/year
Accommodations: we want the process to work for you. If you need an accommodation at any stage - application, screen, interview, or work sample - tell your recruiter. Accommodations are offered proactively and are honored at every later stage.
The purpose of this job description is to provide an overview of the scope of the position. This is not a comprehensive list of duties and responsibilities.
