COMPANY DESCRIPTION: Syner-G BioPharma Group is a science-led, strategic partner for life science companies. We provide integrated regulatory and biopharmaceutical development services spanning early development to post-market, along with operational strategy and support. With a global team of 400 employees across North America and India, our goal is to help our partners navigate the complexities of product development and accelerate their journey to market.
We are a leading life sciences consultancy committed to advancing human health by helping organizations bring life-saving innovations to market faster, at scale, and with the highest quality.
Our team partners with a diverse range of clients across the life sciences industry, supporting critical phases of the drug development lifecycle, from discovery and regulatory approval to technology transfer and the support in capital projects. We provide strategic guidance and hands-on expertise to streamline operations, enhance quality systems, and ensure regulatory compliance, empowering our clients to navigate complexity and deliver impactful therapies to patients worldwide.
Syner-G BioPharma Group was recently honored with BioSpace's prestigious "Best Places to Work" 2025 award, for the second consecutive year, along with many other award-winning programs to make a career here truly life-enhancing. These recognitions are a testament to our commitment to fostering a positive and engaging work environment for our employees, with a particular emphasis on culture, career growth and development opportunities, financial rewards, leadership, and innovation.
At Syner-G, we recognize that our team members are our most valuable asset. Join us in shaping the future, where your talents are valued, and your contributions make a meaningful impact.
For more information, visit www.Synergbiopharma.com
POSITION OVERVIEW:We are seeking an experienced and strategic Sr. Director, Technical Operations (Southeast/RTP) to lead the overall management of operations in the Southeast region, including accountability for performance and client satisfaction across a diverse set of complex, highly technical, and demanding client projects. This role has responsibility for development and execution of the regional account strategy, aligning tactical project delivery to commercial priorities to drive account retention and expansion. Establishing and developing teams with a strong client focus and culture of delivery excellence is an essential component of the role.
WORK LOCATION:
Travel to client sites may be required based on project demands and client expectations.
KEY RESPONSIBILITIES:(This list is not exhaustive and may be supplemented or changed as necessary.)
Account Management and Delivery
- Leads a high-performing engineering organization responsible for the successful operational delivery of projects across the regional portfolio of client projects.
- Establishes productive, professional relationships with key customers, seeking to build trust and partnership at strategic levels of the clients
- Acts as a true partner in meeting the needs of clients' business. Must listen, be passionate to explore opportunities and solve client problems proactively on an ongoing basis.
- With partners in Commercial, develops and executes the regional account strategy, including proactive client retention and expansion as well as identifying and supporting development of new business
- Develops and maintains relationships with local A/E (architectural/engineering), MEP, and construction firms to build a trusted network of partners for facility design, build, and expansion projects.
- Drives visibility through industry events, social media, and other marketing initiatives and engagement opportunities
Business Acumen and Collaboration
- Builds productive relationships with Commercial, Marketing, and other functions (HR, Finance, Talent Acquisition) to support delivery of services to the customer and minimize risk to the business
- Updates leadership team on strategic account plans and accomplishments, opportunities/risks and financial results while forecasting anticipated impacts to plan.
- Partners with other service delivery groups to identify and pursue cross-sell opportunities outside of Technical Operations
- Develops annual operating budgets and periodic forecasts, manages regional P&L to meet regional and company goals
- Accountable for delivering top and bottom-line financial results for the region
Leadership
- Builds, develops, and mentors a high-performing engineering organization focused on technical competence and proactive service to the client
- Works to elevate the way our teams think and operate, creating a culture that results in an engaged workforce
- Creates an environment of inclusion and recognition that emphasizes development and reinforces the commitment to our people as our most important asset
QUALIFICATIONS AND REQUIREMENTS Education:
- Bachelor's degree in Engineering, Operations, or related field or equivalent experience with strong business and financial aptitude; MBA desirable
Experience:
- 10 or more years of experience in project delivery engineering operations or manufacturing technical program management.
- 5 or more years of leadership in GMP manufacturing facility design, construction, startup, engineering, and/or operations.
- Demonstrated business development success, with the ability to sell services and expand client relationships in a competitive environment
- Deep experience in one or more of the following areas: Capital Projects, Facilities Engineering, Process, Automation, CQV, and/or Project Management
- Ability to build, develop, and motivate high-performing teams to support and deliver multiple projects under demanding timelines
- Proven track record of project delivery for laboratory and/or manufacturing facilities and operations in regulated industries such as biotech, pharmaceuticals, or advanced therapeutics.
- Exceptional senior customer relationship and client management skills
- Visionary thinker with ability to create strategies for growth within established and new accounts
- Excellent communication, leadership, and organizational skills.
- Experience with presenting to executive level audiences.
Preferred Qualifications:
- Experience with FDA, EMA, and global GMP regulatory requirements and inspections.
ESSENTIAL FUNCTIONS:
Physical Demands:
The physical demands described here are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use a computer keyboard and mouse; reach with hands and arms; talk and listen. The employee is frequently required to walk and sit, as well as to lift and carry objects such as books and files weighing up to 25 pounds. The employee is occasionally required to stand, stoop, or kneel. Specific vision abilities required by this position include close vision and the ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, including moderate noise level, an indoor temperate environment, and light levels that are bright and conducive to minimal eye strain, typical for an office environment.
TOTAL REWARDS PROGRAM:We define total rewards as compensation, benefits, remote work/flexibility, development, recognition and our culture with programs that support each of our reward pillars. This includes a market competitive base salary and annual incentive plan, robust benefit offerings, and ongoing recognition and career development opportunities. Employees also enjoy our generous flexible paid time off program, company paid holidays, flexible working hours, and fully remote work options for most positions and the ability to work "almost anywhere". However, if a physical work location is more for you, we have office locations in Greater Boston; San Diego, CA; Boulder, CO; and India.
Applicants must have current work authorization when accepting a position at Syner-G. Currently, Syner-G is unable to sponsor or take over sponsorship of an employment Visa at this time.
LEGAL STATEMENT:Syner-G BioPharma Group is proud to be an Equal Employment Opportunity and Affirmative Action employers. All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee's race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. Syner-G BioPharma is an E-Verify employer.
