Sr. Director, Supply Chain

Essential Duties and Responsibilities

The essential duties and responsibilities listed below are required to be successful in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Supply Chain Optimization:

• Supply Planning: Oversee supply planning processes to ensure alignment with demand forecasts, optimizing inventory levels and production schedules
• Identify opportunities to enhance supply chain efficiency, reduce costs, and improve delivery timelines.
• Implement best practices in inventory management, logistics, and distribution across suppliers, ReDs and DCs.
• Leverage in-depth knowledge of Planning software to optimize the usage for demand forecasting, planning and inventory management
• Lead efforts in developing accurate demand forecasts, incorporating market trends, historical data and business intelligence
• Monitor key performance indicators (KPIs) related to supply chain operations.
• Establish clear ownership across core planning and assurance, documenting SOPs, strengthening handoffs, and ensuring the team applies lessons learned while maintaining supply continuity.

Program Strategy and Execution:

• Work in collaboration with Subway to deliver on the Brand's dynamic strategy by implementing supply plans that support the Brand's marketing plan but limit liability
• Collaborate with cross-functional teams to drive program implementation and monitor progress
• Coordinating Planning Process: Managing the planning process, setting timetables and ensuring appropriate supplier and distributor deadlines are met
• Ensure flawless supply chain execution across planning and assurance teams

Risk Management and Mitigation:

• Identify project risks that increase the chances of liability and implement supply strategies to limit obsolescence
• Mitigate product obsolescence risks and limit transfer or expedited freight costs
• Proactively identify and address potential risks in supply chain, working on mitigation strategies to ensure business continuity

Quality Assurance and Compliance:

• Collaborate with the quality program manager to ensure adherence to industry standards and regulations.
• Ensure HS1 standards throughout the Subway system to enhance traceability and product saftey.
• Oversee compliance with food safety guidelines and quality control processes.

Stakeholder Engagement:

• Build strong relationships with the Subway team, franchisees, vendors, and internal teams.
• Communicate program updates, changes, and performance metrics to stakeholders.
• Address any concerns or issues promptly and effectively.

Financial Management:

• Mitigate obsolescence and track against annual budget
• Collaborate with the finance team to optimize resource allocation.
• Develop dashboards and tools for transparent project status.
• Guide prioritization of projects and resource utilization.
• All duties as reasonably assigned.

Knowledge, Skills, and Abilities

• Strong leadership and communication skills.
• Analytical mindset with the ability to make data-driven decisions.
• Negotiation expertise and vendor relationship management.
• Knowledge of supply chain best practices and industry trends

Competencies

• Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm while maintaining humble professionalism
• Customer Focus: Building strong franchisee experience through customer and vendor relationships that delivers franchisee-centric solutions
• Ensures Accountability: Holds self and others accountable to meet commitments, acts with a clear sense of ownership, takes personal responsibility for decisions, actions and failures
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives while gaining trust and support of others
• Communicates Effectively: Develops and delivers a clear message in a variety of communication settings, attentively listens to others and adjusts their own style
• Decision Quality: Makes good and timely decisions that keep the organization moving forward
• Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals
• Resourceful: Secures and deploys resources effectively and efficiently
• Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels
• Tech Savvy: Anticipates and adopts innovations in business-building digital and technology applications

Qualifications and Experience

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field. Master's degree preferred.
• Minimum of 10 years in program management, supply chain, or related roles.
• Experience in the food service industry or franchise operations is highly desirable.
• Proven track record of successfully managing complex programs and cross-functionalteams.

Leadership Responsibility

Yes. This individual is responsible for developing managers and team members, addressing performance gaps, assessing capabilities and workload, and aligning responsibilities to create clear accountability

Travel

Occasionally, local travel within driving distance, overnight domestic, and international travel (to Canada) may be required.

Work Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee is regularly sitting for long periods of time. A detailed description of these physical requirements is available upon requestCompliant with the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Should an accommodation be needed, please reach out to the People Operations team at [redacted].

This is a full-time position. Standard office hours of Monday through Friday, 8:30 AM to 5:00 PM EST. This position may require additional work hours outside these work hours, including weekends to complete job requirements.

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be an exhaustive list of all responsibilities, duties, and skills required for the position. Team Members may be required to perform other duties as requested by their leader(s) in compliance with Federal and State laws.