Master's Degree in Health Care Administration, Nursing, Business, or related field required.
5+ years of operations management experience in healthcare settings.
5+ years of supervisory/management experience with Six Sigma/Lean training.
Proficient in patient care practices, budget management, and personnel management.
Strong organizational and problem-solving skills.
Responsibilities
Plan and direct departmental operations to ensure safe patient care and excellent experiences.
Select, train, and evaluate personnel through subordinate managers; support staff development.
Develop and manage operating and capital budgets, ensuring compliance with allocated funds.
Maintain departmental reports and submit administrative and regulatory documentation.
Lead process improvement initiatives to enhance clinical and operational outcomes.
Oversee quality management and ensure regulatory compliance with state and federal guidelines.
Manage major departmental projects and initiatives across the organization.
Benefits
Comprehensive health benefits package.
Professional development opportunities.
Support for continuing education and training.
Collaborative work environment with leadership involvement.
Access to cutting-edge healthcare technologies and practices.
Full Job Description
Job Requirements
The Sr. Director Perioperative and Procedural Care Services directs multiple departments at UMMC; oversees the development and implementation of policies, procedures, performance standards and objectives within Perioperative Services that support the care and treatment of patients; evaluates performance and maintains performance improvement standards/records; coordinates services with other Medical Center and System departments to provide maximum level of total service delivery and care for patients in accordance with UMMC and UMMS philosophy and objectives. Provides operational support to the managers, directors and all team members throughout all departments. Participates in and oversees performance improvement activities, budget development, monitoring & execution, staffing, human resource oversight, capital equipment budgeting & procurement, and other major departmental projects as assigned by the VP and SVP.
Responsibilities and Tasks
Plan, organize, and direct departmental operations at UMMC to support safe patient care and an excellent patient experience, including goals, policies, procedures, and new methods to meet service needs
Select, train, assign, and evaluate personnel through subordinate managers; approve personnel actions, support staff development, and resolve grievances
Develop, monitor, and execute operating and capital budgets, ensuring departments operate within allocated funds
Maintain departmental reports and records, collect statistical data, and submit administrative and regulatory reports
Participate in strategic planning and provide administrative support, planning, and project management for assigned departments
Lead process improvement to improve clinical, functional, satisfaction, and cost outcomes
Oversee quality management and regulatory compliance (state and federal guidelines, licensure, Joint Commission, Department of Mental Health and Hygiene)
Monitor customer satisfaction and strengthen internal and external community relations
Manage major departmental projects and initiatives across the organization
Oversee equipment and supply evaluations and purchasing, safety, infection, and environmental control procedures, and clinical space utilization
Maintain communication with UMMC and UMMS departments and represent Perioperative & Procedural Care Services to internal and external groups
Attend training and stay current with trends in the service area
Participate in system-wide committees and task forces, and work with UMMC, UMMS, and UMSOM leadership on other assigned duties
Work Experience
Education and Experience
Master's Degree in Health Care Administration, Nursing, Business or related field is required.
Five years progressively responsible professional experience performing operations management functions. In addition, five years supervisory/management experience and training with Six Sigma/Lean techniques is required.
Knowledge, Skills and Abilities
Proficient knowledge of patient care practices, purchasing and inventory control, budget management and personnel management.
Proficient organization and problem solving skills are required to develop/ implement efficient work processes, and to successfully resolve difficult, conflict-oriented situations.
Demonstrated effectiveness in supervising/managing, monitoring daily work activities, evaluating, training and motivating performance of subordinate technical, professional, supervisory and clerical support staff.
Ability to successfully perform the responsibilities of the position within a stressful work environment demonstrating a positive and professional work ethic.
Ability to occasionally work with patients possessing potentially infectious disease using the appropriate "Universal Precautions" and other safety procedures.
Highly effective verbal and written communication skills are necessary to work with staff, patients, various hospital supervisory, clinical staff and outside agencies.
About University of Maryland Medical System
The University of Maryland Medical System (UMMS) is a university-based regional health care system focused on serving the health care needs of Maryland. It is headquartered in Baltimore, Maryland, USA. It is a private, not-for-profit organization that operates 13 hospitals and has more than 28,000 employees. The University of Maryland Medical System was created in 1984 when the state-owned University Hospital became a private, nonprofit organization. It has academic affiliations with the University of Maryland School of Medicine and the University of Maryland, Baltimore County. The system is governed by a Board of Directors, which is responsible for the system's strategic direction and oversight. The University of Maryland Medical System is committed to providing high-quality, cost-effective health care services to the people of Maryland.
