Job Summary:The Senior Director of Facilities and Supplies is a member of the organization's senior leadership team, employed by Canopy Care Solutions and reporting to the Chief of Housing and Assisted Living. This position provides strategic leadership and operational oversight of facilities management, maintenance, environmental safety, emergency preparedness, purchasing, inventory management, and logistics across Canopy Care Solutions and PACE-RI.
The Senior Director is responsible for ensuring safe, well-maintained, and regulatory-compliant environments that support quality care, operational efficiency, and organizational growth. Working collaboratively with leadership across both organizations, this position oversees facility operations, vendor relationships, capital improvement projects, resource management, and the development of standardized processes and performance measures to ensure effective and responsive services.
Job Duties/Responsibilities: Facilities Management & Maintenance
- Oversees facilities, maintenance, custodial services, and grounds operations across PACE-RI and Canopy Care Solutions.
- Develops and maintains preventative maintenance programs for buildings, equipment, and critical systems.
- Conducts regular facility inspections and ensures timely resolution of maintenance and safety concerns.
- Oversees maintenance requests and work orders, ensuring appropriate prioritization, tracking, and timely completion.
Safety, Regulatory Compliance & Emergency Preparedness
- Ensures compliance with applicable building, fire safety, environmental, and regulatory requirements.
- Develops and oversees emergency preparedness and response plans, including evacuation, severe weather, and facility disruptions. Serves as an essential employee during emergencies.
- Maintains required facility safety, inspection, maintenance, and emergency preparedness records to support regulatory compliance and survey readiness.
Purchasing, Inventory & Logistics
- Oversees purchasing, inventory management, storage, and distribution of supplies and equipment across both organizations.
- Standardizes purchasing and inventory processes to improve efficiency, control costs, and minimize waste.
- Manages vendor and contractor relationships, monitors service quality, and ensures contractual expectations are met in collaboration with Contract Manager.
Capital Planning & Financial Management
- Develops and manages operating and capital budgets, including appropriate expense allocation between organizations.
- Oversees facility renovations, expansions, relocations, and capital projects to ensure timely and cost-effective completion.
- Develops long-term facility improvement and equipment replacement plans to support organizational needs and growth.
Cross-Entity Operations & Organizational Support
- Coordinates facilities and logistics operations across both organizations, ensuring appropriate prioritization and allocation of resources.
- Oversees facility security, building access, key management, and opening and closing procedures.
- Coordinates facility repairs, service disruptions, and related operational needs with organizational leadership, landlords, and property managers.
Other Responsibilities
- Performs other related duties as required and assigned.
Requirements
Required Skills & Abilities:Strong leadership, management, and organizational skills with the ability to oversee facilities, maintenance, and logistical operations across multiple locations.
Knowledge of building systems, preventative maintenance, safety standards, and applicable regulatory requirements.
Ability to develop and implement operational plans, manage competing priorities, and ensure timely resolution of facility-related issues.
Strong financial management skills, including budgeting, expense monitoring, vendor negotiations, and contract oversight.
Excellent problem-solving and decision-making skills with the ability to respond effectively to emergencies and operational challenges.
Strong interpersonal and communication skills with the ability to collaborate effectively with leadership, staff, contractors, and external partners.
Ability to lead and develop staff, establish performance expectations, and promote accountability and operational efficiency.
Proficiency with technology and systems used for facilities management, work orders, reporting, and operational planning.
Education RequirementsBachelor's Degree in Facilities Management, Business Administration, Operations Management or related field preferred.
An equivalent combination of education and progressively responsible experience in facilities management, operations, or a related field will be considered.
Physical RequirementsMust be able to tolerate prolonged periods of sitting at a desk and working on a computer, as well as periods of standing, walking, and moving throughout facilities.
Must be able to lift up to 20 pounds occasionally.
Must be able to navigate multiple organizational facilities, including indoor and outdoor areas, mechanical spaces, and maintenance areas.
Must be able to tolerate varying environmental conditions associated with facilities operations, including noise, temperature fluctuations, and occasional exposure to dust, fumes, and cleaning chemicals.
Must be able to tolerate conditions typically associated with healthcare and assisted living settings, including potential exposure to bloodborne pathogens and infectious diseases.
Must be able to travel between organizational locations and respond to facility-related emergencies as operationally necessary.
ExperienceMinimum of 5 years of progressively responsible experience in facilities management, building operations, maintenance, safety, emergency preparedness, or related operational functions, Required.
Minimum of 3 years of supervisory or management experience, including oversight of staff, vendors, and operational resources, Required.
Experience managing facilities and logistical operations across multiple locations, Preferred.
Minimum of 3 years of experience within a healthcare, assisted living, or other regulated environment, Preferred.
Experience working in an organization serving older adult or individuals with complex healthcare needs, Preferred.
License & Certification RequirementsCertification in Facilities Management, Safety Management, Emergency Management or a related field, Preferred.
OSHA safety training or certification, Preferred.
Professional certification such as Certified Facility Manager (CFM), Facility Management Professional (FMP) or equivalent, Preferred.
Position RequirementsDriver's License & access to reliable transportation: community-based travel required.
