Sr Director, Commercial Operations

Solaris Energy Infrastructure

$150K — $180K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Finance, Business, Economics, Engineering, or related field
  • 7+ years of experience in account management, client/customer success, contract management, or project management
  • Proven experience in managing contracts end-to-end
  • Demonstrated success in full-cycle project management from contract execution to ongoing account management
  • Strong experience with technical stakeholders and familiar with power markets or energy-related sectors
  • Technical fluency in Excel and presentation tools; experience with CRM or contract management systems is a plus

Responsibilities

  • Serve as the primary point of contact for commercial customers, fostering long-term relationships
  • Identify and pursue opportunities to enhance customer relationships
  • Manage contracts, including administration and compliance tracking
  • Lead project management for commercial initiatives, coordinating all stakeholders
  • Coordinate cross-functional efforts to meet customer commitments
  • Monitor account performance, proactively addressing any risks or issues
  • Maintain comprehensive records of account health, contract milestones, and project progress
  • Manage customer communications effectively throughout the contract lifecycle

Benefits

  • Competitive compensation packages
  • Medical, Dental & Vision benefits
  • Disability Insurance
  • Company paid Life and AD&D insurance with supplemental options
  • Company matching 401(k) retirement plan
  • Paid time off, including 10 paid holidays
  • Opportunities for career progression
  • Tuition Reimbursement
Full Job Description
About the Opportunity
We are seeking a detail-oriented Director of Commercial Account Management to lead the management of customer relationships and commercial delivery across our power solutions business. This role owns the customer relationship following contract execution, including contract management, cross-functional initiative leadership, full-cycle project management, and relationship expansion for data center operators, hyperscalers, AI infrastructure providers, and other energy-intensive clients. The ideal candidate is a responsible, highly organized professional with meticulous attention to detail and strong client management experience, comfortable working with sophisticated technical stakeholders and committed to seeing commercial commitments through from contract to completion.

Essential Functions
  • Serve as the primary commercial point of contact for assigned customer accounts, building and maintaining strong, long-term relationships with a sophisticated, technical client base.
  • Identify and execute on opportunities to strengthen or expand existing customer relationships
  • Own contract management for assigned accounts - administration, amendments, renewals, and tracking of obligations - to ensure accuracy and compliance with contractual terms.
  • Lead full-cycle project management for commercial initiatives, from contract execution through delivery, commissioning, and ongoing performance, coordinating timelines, deliverables, and internal and external stakeholders.
  • Lead and coordinate cross-functional initiatives within the commercial team, partnering with Business Development, Engineering, Operations, Finance, and Legal to ensure customer commitments are met.
  • Monitor account and contract performance with meticulous attention to detail, proactively identifying risks or issues and resolving them before they escalate.
  • Maintain accurate account records, status reports, and internal reporting on account health, contract milestones, and project progress.
  • Manage customer communications and expectations throughout the life of each contract, ensuring consistent, responsive, and professional service.

Experience/Education
  • Bachelor's degree in Finance, Business, Economics, Engineering, or a related field
  • 7+ years of experience in account management, client/customer success, contract management, or project management, ideally within energy, infrastructure, or power sectors
  • Demonstrated experience owning contracts end-to-end, including administration, amendments, and renewals
  • Proven track record of full-cycle project management, from contract execution through delivery and ongoing account management
  • Experience managing relationships with sophisticated, technical stakeholders strongly preferred
  • Familiarity with power markets, energy economics, or data center/infrastructure sectors is a plus
  • Technical fluency in Excel and presentation tools (e.g., PowerPoint) required; experience with contract management or CRM systems a plus

Key Skills and Qualifications
  • Exceptional communicator - direct and transparent, skilled problem-solver with proven success in building coalitions and avoiding conflicts
  • Total ownership mentality - proactively identifies and removes obstacles across numerous ongoing tasks
  • Independent thinker - provides original thoughts and constantly asking "how can we do this better"
  • Innovative thinker - willingness to consider novel solutions and ability to adapt to change
  • Desirable teammate - impeccable character, humility, and collaborative
  • Relentless - aspires to contribute and achieve his/her full potential

We value your hard work, integrity, and commitment to the Solaris "First in Service & Innovation" culture through competitive pay and benefits packages and ongoing career development.
  • Competitive compensation packages
  • Medical, Dental & Vision benefits
  • Disability Insurance
  • Company paid Life and AD&D insurance with supplemental offerings
  • Company matching 401(k) retirement plan
  • Paid time off, including 10 paid holidays
  • Career Progression
  • Tuition Reimbursement
This job overview is not all inclusive. In addition, Solaris reserves the right to amend this job overview at any time.

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