The
Sr. Director of Analytical Operations provides strategic leadership, direction, and operational support to the Finance Department and other departments across the organization. This role oversees the HCC and Project Management Departments and drives analytical and operational initiatives that support organizational performance and financial decision-making.
Key responsibilities include data warehousing, application design and development, ad hoc reporting, core system design and workflow optimization, hospital contract modeling, and financial report automation. The Senior Director ensures the effective use of data, systems, and analytical tools to improve operational efficiency, strengthen financial insights, and support the organization's strategic objectives.
Essential Duties and Responsibilities include the following:- Works as an integral member of the Finance Department.
- Direct and Manage the HCC Department specifically but not limited to:
- Direct and manage staff's performance to ensure proper productivity and quality and reduce time spent on indirect and non-value-added tasks.
- Continuously review processes and make improvements to yield higher RAF scores, i.e. improve results.
- Promote personal growth through education and work towards improving communication.
- Ensure employees follow company policies and procedures and follow company protocols for dealing with situations as they arise.
- Direct and Manage the Project Management Department specifically but not limited to:
- Direct and manage staff's performance to ensure proper productivity and quality and reduce time spent on non-value-added tasks.
- Hold regular one on one meetings to promote communication.
- Ensure employees follow company policies and procedures and follow company protocols for dealing with situations as they arise.
- Lead database administrator (dba) for the data warehouse which entails building and monitoring jobs, stored procedures, SQL scripts and data marts.
- Ongoing data mart maintenance, i.e. IBNR, PCP cap, specialty Cap and coordinate with I.T. on the lab and pharmacy data marts.
- Design and build applications for various departments to help improve work flow and reduce administrative costs; i.e. the Event Tracking database for Provider Relations and Network Management; and the ESRD database for Medical Management.
- Design and develop reporting applications; i.e. the PCP Profit and Loss Model; PMPM costs by Specialty; and PCP Referral and Costs by Specialty.
- Develop Reporting tools that mine data based on user input. For example, a user inputs select dates and can run admissions for a user defined time period.
- Ability to decipher work flows, document them using Visio, and identify non-value-added tasks.
- Run special projects including project assembly; task identification; notification to executive leader of progress and constraints.
- Review, build a schematic and make operational key system modules, i.e. Authorization protocols and P4P registries.
- Dashboard reporting to display key performance indicators (KPIs), i.e. Executive dashboard and Home Visit Dashboard.
- Maintain the department's intranet site.
- Reporting Services report design; i.e. Claims productivity reporting and RBRVS equivalents.
- Hospital contract rate modeling.
- Basic cash flow reporting.
- Ad hoc reports as requested.
- All other duties as directed by management.
The pay range for this position at commencement of employment is expected to be between $225,000 year to $250,000 year however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, licensure, skills, and experience.
The total compensation package for this position may also include other elements, including a sign-on bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered.
Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Full Time Position Benefits:The success of any company depends on its employees. For us, employee satisfaction is crucial not only to the well-being of our organization, but also to the health and wellness of our members. As such, we are firmly dedicated to providing our employees the options and resources necessary for building security and maintaining a healthy balance between work and life.
Our dedication to our staff is evident in our comprehensive benefits package. We offer a very generous mixture of benefits, including many employer-paid options.
Health and Wellness:- Employer-paid comprehensive medical, pharmacy, and dental for employees
- Vision insurance
- Zero co-payments for employed physician office visits
- Flexible Spending Account (FSA)
- Employer-Paid Life Insurance
- Employee Assistance Program (EAP)
- Behavioral Health Services
Savings and Retirement:- 401(k)Retirement Savings Plan
- Income Protection Insurance
Other Benefits:- Vacation Time
- Company celebrations
- Employee Referral Bonus
- Tuition Reimbursement
- License Renewal CEU Cost Reimbursement Program
- Business-casual working environment
- Sick days
- Paid holidays
- Mileage
Education and /or Experience : - Bachelor of Science degree from an accredited college or university.
- Proficiency in SQL programming, including the ability to query, analyze, and manage data.
- Demonstrated proficiency in Microsoft Office applications, including Word and Excel, as well as other relevant software and analytical tools.
- Excellent observational, verbal, and written communication skills, with the ability to effectively communicate findings and collaborate with stakeholders at all levels.
- Three to five years of experience in data warehousing and analytics, including prior experience in a managerial or supervisory capacity.
