Sr Designer, Instructional

• Health/Rx
• Dental
• Vision
• Flexible and health spending accounts (FSA/HSA)
• Supplemental life insurance
• 401(k)
• Paid time off
• Paid sick time
• Short term & long term disability coverage (STD/LTD)
• Employee stock ownership (ESOP)
• Holiday pay for company designated holidays

At KeHE, we’re obsessed with creating solutions, unboxing potential, and serving others – and it all starts with you. As an employee-owned distributor of natural and organic, specialty, and fresh products, we’re committed to making a positive impact and scaling our success together. With a culture that fosters development and opportunity, you’ll be embarking on a career that’s moving forward. When you join KeHE, you’re becoming part of a team that is a force for good.

The Senior Instructional Designer scopes, designs, and develops practical learning solutions that improve employee performance across the enterprise and operations. This role applies advanced instructional design expertise to translate business needs and priorities into effective learning experiences and performance support. The role partners with key stakeholders and may also provide guidance and quality review for contractor-developed content when assigned.

As with all positions at KeHE Distributors, we expect that all actions will be consistent with KeHE’s Mission, Vision, and Values.

DUTIES, TASKS AND RESPONSIBILITIES:

• Lead the end-to-end design of learning and performance solutions, partnering with stakeholders to assess business needs, define performance outcomes, and develop learning strategies aligned to organizational priorities.
• Own the successful delivery of assigned learning initiatives, including project planning, scoping, effort estimation, resource coordination, and execution from concept through implementation.
• Serve as a trusted learning and performance consultant, influencing stakeholders, navigating ambiguity, and recommending scalable solutions that drive business results.
• Develop learning assets directly and/or lead external development partners, providing design direction, feedback, and quality oversight to ensure deliverables meet established standards and project objectives.
• Coordinate reviews, pilot activities, implementation planning, and launch readiness to support effective adoption and consistent execution across audiences.
• Monitor project progress, proactively identify risks and dependencies, and escalate scope, timeline, or resource concerns as appropriate.
• Evaluate learning effectiveness using learner feedback, stakeholder input, and performance data; identify opportunities and implement improvements to enhance business impact.
• Collaborate with Talent partners to shape and advance enterprise talent strategies, translating workforce and capability needs into scalable learning and performance solutions.
• Champion innovation through the effective use of learning technologies, AI-enabled tools, and modern instructional design practices to improve learner experiences and accelerate solution development.
• Contribute to the evolution of team standards, templates, workflows, and design methodologies, helping strengthen the overall learning function's capabilities and effectiveness.
• Advance efforts to support multilingual learning strategies that enable consistent, high-quality learner experience.
• Other duties and projects as assigned.

SKILLS, KNOWLEDGE AND ABILITIES:

• Ability to work independently, exercise sound instructional design judgment, and collaborate effectively with stakeholders; provide actionable feedback on contractor-developed content when applicable.
• Strong hands-on instructional design, content development, and adult learning expertise across multiple modalities, with an emphasis on practical application and performance improvement.
• Ability to translate business needs into clear learning objectives, appropriate solutions, and executable project plans.
• Strong project management, workload planning, and prioritization skills across concurrent initiatives.
• Effective consulting, facilitation, and stakeholder relationship skills across business functions.
• Ability to evaluate learning quality and effectiveness, interpret data and feedback, and make actionable recommendations.
• Proficiency with learning authoring tools and LMS platforms, and the ability to evaluate and apply emerging technologies within established guidelines.
• Strong written and verbal communication skills, including storyboarding, scripting, and presenting to stakeholders.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Organizational Development, HR, Communications, or related field.
• 6+ years of experience in instructional design, learning and development, or a related field, with demonstrated success independently designing and developing learning solutions.
• Demonstrated experience personally designing and developing blended learning and performance support solutions while managing multiple learning projects.
• Experience partnering with stakeholders and subject matter experts to address performance needs.
• Experience designing and implementing training in operational or frontline environments.
• Experience with learning technologies and LMS platforms.
• Experience briefing and reviewing the work of external vendors or contractors preferred.

PHYSICAL REQUIREMENTS:

• These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job.