Amazon

Sr Designer CX AI Solutions, AWS , AWS CX AI Solutions

Amazon$141K — $190K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of design experience
  • Strong online portfolio showcasing work
  • Experience collaborating with technical partners on design
  • Fluency in coding with IDE environments like Kiro and Claude
  • Ability to apply marketing fundamentals in design

Responsibilities

  • Think conceptually to tackle complex customer problems
  • Support ideas with critical analysis backed by data
  • Understand and navigate the entire software development lifecycle
  • Deliver at least one software product from concept to completion
  • Collaborate effectively with team members and external customers
  • Create working prototypes of AI-driven solutions
  • Challenge existing methodologies with innovative approaches

Benefits

  • Comprehensive health insurance including medical, dental, and vision
  • 401(k) matching program
  • Generous paid time off policy
  • Parental leave support
  • Access to Mental Health Support and EAP
  • Flexible Spending Accounts available
  • Reimbursement for adoption and surrogacy expenses
Full Job Description
Join the AI native innovation team within the CX Design organization. We are tackling complex customer problems with an AI first approach challenging the status quo. If you are a strong conceptual thinker, good at building things in code and dealing well with ambiguity - read on.

Key job responsibilities

You need to be:

- A conceptual thinker

- Have the ability to think critically to support your ideas with data not opinion

- Understand the end to end software development lifecycle and have delivered at least one product front to back

- Be a good team player, with clear communication, good listening skills and the willingness to support your peers

About the team

The CX AI Solutions team is an AI native design team We are diving deep in understanding customer problems and built AI tools that let us do this well. We generate ideas that are solving these customer problems with an AI first approach challenging the status quo. And we build out these ideas ourselves on code to a working proof of concept. Collaboration with internal and external customers is a critical part of the teams DNA.

BASIC QUALIFICATIONS

- 8+ years of design experience

- Have an available online portfolio

- Experience partnering with technical partners for design implementation

- Code fluency leveraging IDE environments (Kiro, Claude) and proven track record of delivering working application outcomes.

PREFERRED QUALIFICATIONS

- Knowledge of marketing fundamentals and ability to implement them to create dynamic advertising solutions

- Knowledge of typographic and brand design principles

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Austin - 141,000.00 - 190,700.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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