About the role Senior Consultants own and deliver a defined workstream within client engagements. Seniors Consultants take a client's strategy or challenges and shape practical solutions that unlock real value. They drive the work through to completion while also coaching and managing junior team members.
What you'll do - Accountability to deliver a defined workstream end-to-end, including planning, managing activities, tracking risks, and seeing the work through to agreed outcomes.
- Navigate competing stakeholder priorities, escalating conflicts or dependencies when needed.
- Build and maintain working relationships with client stakeholders
- Represent the team's work clearly and credibly in client-facing settings, including presenting findings to senior audiences.
- Mentor and develop junior team members, providing regular feedback and coaching that supports project delivery and individual's overall development
- Maintain and model a professional presence and create an inclusive environment where team members can perform at their best.
- Demonstrate an understanding of firm commercials and participate in the business development lifecycle: contribute to proposals and sales pursuits, develop content, support pricing, and participate in pitch presentations.
- Contribute to internal capability development and knowledge management by sharing your expertise, client experience, and project resources.
- Maintain accurate and timely operational data such as timesheets and project updates as the foundation for good decision-making across the firm. Coach others on why it is important.
- Use AI tools to support and accelerate work. Apply critical thinking to all prompts and AI generated outputs. Understand the risks of taking AI output at face value and take full ownership of everything produced, regardless of how it was generated.
What we are looking for - Prior experience in management consulting, professional services, or an equivalent advisory or project-based environment.
- Demonstrated experience owning and delivering a workstream or defined body of work, with accountability for the outcome.
- Ability to understand a client's business challenges, experience shaping the solution and bringing structure to undefined situations.
- Experience facilitating workshops or client-facing working sessions.
- Interest and experience in leading or mentoring junior colleagues, ideally with evidence of developing others' capabilities.
- Exposure to or interest in contributing to proposals and sales pursuits.
- Track record of delivering outcomes in ambiguous or evolving situations.
For this position specifically: - Deliver high-quality change management work across the lifecycle of complex business and technology transformations, including conducting stakeholder, change impact, and readiness analyses, turning findings into actionable recommendations for client leaders and transformation teams.
- Ability to work effectively alongside business, technology, product, and program teams in Agile, product-led, and other iterative transformation environments.
- Experiment with new approaches, including AI-enabled tools, analytics, and emerging change techniques, to make change work more insightful, personalized, efficient, and impactful.
- Prior work in financial services is required.
- Prosci or another recognized change management certification is a plus; demonstrated ability to apply change principles pragmatically in complex client environments matters most.
Applicants must be authorized to work in the United States, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.
Reference: 50836
