Sr. CLM Systems analystIn-Office: Based full-time at CELSIUS® Headquarters in Boca Raton, FL
Travel Requirements: N/A
People Management Responsibilities: No
Role Type: Full-Time
Position OverviewReporting to the legal operations manager, the Senior CLM Systems Analyst is the primary operational owner and in-house expert for ironclad, Celsius' s contract lifecycle management (CLM) platform. You will run the systems, workflows, templates, data and reporting behind how contracts move through the business, from intake through execution and post-signature management.This is not a contract-processing role. We are looking for someone who knows what a high-performing contract function looks like and can run it independently. Hands-on Ironclad administration experience is required: you should be able to configure and optimize the platform, not only use it.
As contracting grows across the business, the contract system is the central control that keeps templates, approvals and records consistent. You will build and run that control.
You will work closely with attorneys across Commercial, Procurement and Supply Chain, Technology and Data, Marketing, International, Regulatory and IP, with commercial deal teams across the business, and with Procurement, Finance, IT, Information Security, Privacy and Compliance.
Key ResponsibilitiesIronclad administration and CLM ownership- Serve as the primary day-to-day administrator and internal expert for Ironclad.
- Build, configure, test, maintain and optimize Ironclad workflows, including routing, conditional logic, approvals, roles, permissions and fields.
- Configure approval and escalation controls so that contract terms requiring Legal review cannot bypass it, in line with the escalation standards Legal sets.
- Maintain contract templates, playbooks, clauses and associated contract data in the platform.
- Manage user provisioning, roles and seat entitlements, including the Jira-based access request process.
- Troubleshoot workflow, configuration and user issues, and manage escalations with Ironclad Support.
- Support integrations, releases, testing and implementation work, including the OneTrust third-party risk integration.
- Bring contracting that currently runs outside Ironclad, including international contracting, into governed workflows.
- Keep contract records and metadata accurate, complete and usable.
Contract intake, triage and execution- Own the operational intake and triage of contract requests, including the contracts inbox and the daily rush and expedited request report.
- Check incoming requests for complete information and documents, and route them to the right attorney, workflow or approval path under Legal's intake tiering standards.
- Monitor queues and aging, including the 14-day stalled-workflow report, and follow up on bottlenecks before they escalate.
- Own signature routing and execution tracking so that approved agreements move to signature and into the repository without stalling.
- Act as the first point of contact for business users navigating the contracting process.
Templates, clauses and contract standards- Maintain Legal's approved templates and the Ironclad workflows that use them, with version control.
- Maintain the clause library and fallback language in the platform as approved by the attorneys who own each playbook, and coordinate updates with Legal leadership.
- Support template rationalization and record-type standardization.
- Analyze how templates and fallback positions perform, and give playbook owners the data and recommendations to shorten negotiation cycles.
Post-signature management- Track obligations, renewals, expirations and notice dates, and make sure the right owners are alerted in time to act.
- Keep the contract repository complete and searchable, including remediation of legacy records.
Contract operations and process management- Document and maintain contracting procedures, process maps, SOPs and knowledge-base articles.
- Turn Legal requirements into clear, repeatable processes, with controls that keep the business on the approved path.
- Find and remove manual work, bottlenecks and rework.
- Lead onboarding, training and change management for Legal team members, business users and commercial deal teams.
Metrics, reporting and analytics- Build and run recurring contract-management reporting, including volume, cycle time, aging, turnaround, workflow status, reviewer workload and request mix.
- Produce brand-level views of contract volume, cycle time and playbook adherence, including escalation and deviation reporting for commercial deal teams.
- Maintain the data definitions behind Legal's weekly dashboards, including accurate reviewer assignment, so leadership sees consistent, trusted numbers.
- Monitor trends and partner with the Legal Operations Manager on deeper analysis.
- This is a non-attorney role. You will identify legal and risk issues and escalate them. You will not provide legal advice or approve deviations from Legal's standards.
WHAT SUCCESS LOOKS LIKE IN YEAR ONE:- You own day-to-day Ironclad administration and are the go-to expert for configuration, workflows and troubleshooting.
- Contract intake and triage run consistently, without relying on the Legal Operations Manager.
- Active contract types run through governed Ironclad workflows, and the time from intake to attorney pickup and from approval to signature is measurably reduced.
- Commercial deal teams are onboarded and working inside governed workflows, with escalation and deviation reporting in place.
- Seat usage stays within entitlements, and access requests are handled within a defined turnaround.
- Leadership has reliable visibility into contract volume, cycle time, bottlenecks and reviewer workload, by brand.
- Templates, workflows and contract data are well governed and documented.
- Manual work is measurably reduced through better workflows and automation.
- The Legal Operations Manager spends more time on strategic Legal Operations work because the operational function is in your hands.
Requirements- Bachelor's degree or equivalent experience.
- 5+ years of experience in contract management, contract operations, Legal Operations or CLM administration.
- Substantial hands-on Ironclad administration experience, including building and maintaining workflows in Workflow Designer.
- A strong grasp of the full contract lifecycle, from intake through execution and post-signature management.
- Experience managing templates, approval processes, metadata, repositories and user permissions.
- Experience building contract-management reports, metrics and dashboards.
- Strong process-improvement skills, and the ability to spot problems and deliver solutions independently.
- Close attention to detail and a commitment to reliable data.
- Clear written and verbal communication with attorneys, executives, business users and technical teams.
- Sound judgment about when to act independently and when to escalate legal or strategic issues.
Preferred- Ironclad implementation or rebuild experience, including contract metadata architecture and integrations.
- Ironclad Academy administrator certification or an equivalent CLM certification.
- Experience with other enterprise CLM platforms.
- Experience in an in-house corporate Legal department in a high-volume contracting environment, ideally consumer products or CPG.
- Experience supporting contracting across multiple brands or regions.
- Experience with BI or reporting tools, workflow automation or AI-assisted contract tools.
- Experience partnering with Procurement, IT or Privacy on vendor onboarding and third-party risk processes.
Benefits- Comprehensive Medical, Dental & Vision benefits
- Long- and short-term disability
- Life insurance
- 10 Vacation days per year subject to accrual policy
- 11 Company paid holidays
- 401(k) with Company match
- Identity theft and legal services
The base pay range for this position is for a successful candidate within the state listed. The successful candidate's actual pay will be based on multiple factors, such as work location, job-related knowledge, skills, qualifications, and experience. Celsius is a total rewards company. This position may be eligible for other compensation, including bonuses and Restricted Stock Units (subject to company plans).
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
