RESPONSIBILITIES- Serve as the primary relationship owner for an assigned client portfolio across the full clientlifecycle - from activation and adoption through renewal and expansion
- Lead SBR and executive-facing updates; align Veradigm capabilities to client business prioritiesand strategic goals
- Proactively manage client health; identify at-risk accounts, own recovery plans, and coordinatecross-functional response
- Drive cross-sell and upsell identification within the portfolio; document opportunities in Salesforceand collaborate with Sales to advance pipeline
- Manage the renewal cycle with forward-looking forecast visibility; execute retention strategiesthat protect and grow portfolio revenue
- Resolve escalated support, contractual, and financial issues on behalf of clients; serve as theprimary internal advocate for client needs
Compensation Range:$76,836-$106,803
Compensation for this job is subject to market conditions, geographic considerations, the candidate's unique skills and experience, state and local laws, and budget. Our commitment to pay transparency is a testament to our dedication to creating a fair, equitable, and inclusive workplace. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates' unique contributions and support their professional growth.
Visa Sponsorship is not offered for this position.
At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.