Requisition ID: 67455
Title:Sr. Business Systems Analyst - Validation (CSA) Governance & Process Support
*We would like for this position to sit with us at our Naples Florida Global Headquarters but we can be flexible on location for the right candidate.
Main Objective: Responsible for facilitating process improvements engaging business and IT, as well as design and/or configure, analyze, implement, test, and maintain the organization's on-premise and cloud computing applications.
Essential Duties and Responsibilities:- Obtain a deep understanding of relevant business area(s) and business processes to be able to recommend solutions and build high-quality requirements.
- Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
- Participate in Application Analysis, Configuration, Testing, Management, and Maintenance in an Enterprise environment, including (where applicable):
- Access administration and user onboarding.
- Issue resolution, patching, and performance monitoring.
- Reliability, backup, disaster recovery, and business continuity.
- Monitor system logs for unusual activity and escalate or makes recommendations for resolution.
- Participate in infrastructure projects to provide application specifications and requirements, as well as operational, run book, and capacity planning information.
- Support user acceptance testing and user training activities.
- Adhere to the Quality System Procedures and Change Control.
- Lead and/or participate in delivery of projects.
- Provide Application End User support.
- Respond, resolve, or escalate reported incidents.
- Under management direction, may participate as SME for audits.
- Responsible for coordinating application needs from back-end platforms through user interface.
- Ensure stability, integration, and integrity of production systems.
- Complete all QA Non-Conformance and Corrective Actions in a timely manner.
- Participate in assessment of application security and identity management requirements, where applicable.
- Create artifacts as appropriate, including business case documentation, scope documentation, detailed functional requirements, operational requirements, process flows, and manual and automated test cases.
- Understand technical options, limitations, costs, and risks.
- Communicate tradeoffs to business partners and work with them to shape requirements accordingly.
- Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate.
Education and Experience:- Bachelor's degree or equivalent required.
- 5+ years of Business Systems Analyst or related experience required.
- Experience supporting validation, specifically software/system (CSA) processes preferred.
- Experience with reporting and analytics tools such as Power BI preferred.
Additional Duties and Responsibilities:- Author and maintain Work Instructions, related process documentation, and technical documentation.
- Provide guidance and clarify process requirements for users planning and executing non-product-software validation processes.
- Facilitate training sessions where audiences arrive with differing levels of exposure and understanding of the topic/process being trained on.
- Benchmark current and future processes against industry best practices.
- Analyze business and internal IT process potentials for streamlining and improvements in efficiencies, leveraging traditional programmatic software and enabling/rationalizing the use of AI/ML models, functions, and features when applicable.
- Manage projects with cross functional teams and of global scope.
Specialized Skills:- Ability to work comfortably at all levels within the organization up to the senior management level.
- Knowledge of Quality System Regulations, specifically in the context of (software) validation requirements preferred.
- Excellent communication (written and oral) and conflict management skills.
- General understanding of AI/ML concepts and topics preferred
- Experience developing and implementing AI/ML Agents and Models preferred.
Arthrex Benefits- Medical, Dental and Vision Insurance
- Company-Provided Life Insurance
- Voluntary Life Insurance
- Flexible Spending Account (FSA)
- Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
- Matching 401(k) Retirement Plan
- Annual Bonus
- Wellness Incentive Program
- Free Onsite Medical Clinics
- Free Onsite Lunch
- Tuition Reimbursement Program
- Trip of a Lifetime
- Paid Parental Leave
- Paid Time Off
- Volunteer PTO
- Employee Assistance Provider (EAP)
Job DetailsDate: Aug 27, 2026
Requisition ID: 67455
Salary Range:
Job title: Sr. Business Systems Analyst - Validation (CSA) Governance & Process SupportInformation Technology
Location: