Sr. Business Systems Analyst

Marmon Holdings, Inc. • $88K — $105K *
Westlake, OH 44145In-Person
Enterprise Technology
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years in business systems or ERP analyst role in manufacturing/industrial settings
  • Experience with BI dashboard creation using Power BI or similar tools
  • Proficient in managing external IT vendors and negotiating scopes of work
  • Familiarity with applying AI to improve business processes
  • Ability to work independently in a lean team environment with no direct reports
  • Strong communication skills to bridge technical and business needs
  • Preferred experience with ERP systems like Infor LN or Microsoft D365

Responsibilities

  • Serve as primary contact for ERP technical vendors
  • Triage and prioritize ERP support issues, ensuring vendors meet service levels
  • Develop and manage Statements of Work for IT and system projects
  • Design BI dashboards for various leadership teams
  • Translate reporting requirements into data solutions
  • Identify AI improvements for workflows, particularly in order entry and AP/AR
  • Support real-time equipment monitoring and coordinate data uploads

Benefits

  • Comprehensive medical, dental, vision, and prescription coverage
  • 401(k) plan with company matching
  • Opportunities for leadership development and career advancement
  • Chance to make a meaningful impact on operational performance
  • Collaborative work environment focused on results
Full Job Description
Western Enterprises

Position: Sr. Business Systems Analyst

Location: Westlake, OH

Who We Are

Western Enterprises, now part of the Marmon family, has been in around for over 60 years. They are the go to company for everything compressed gas-related. From your basic hose fittings to intricate manifold systems, all crafted right in Westlake, Ohio. The company is passionate about innovation and quality, always striving to meet the diverse needs of industries worldwide.

The company currently relies on Guide Technologies for ERP and technical support without a dedicated internal owner to manage that relationship, translate business needs into project scope, or drive technology improvements. This role closes that gap: a single, hands-on point of accountability for ERP support, vendor SOWs, and the business-facing analytics and automation projects the plant and office need day to day - while preparing the ground for a future ERP upgrade or system change.

What You'll Do
  • Serve as the primary business-side point of contact for Guide Technologies and other external technical vendors.
  • Triage, prioritize, and track day-to-day ERP support issues; escalate appropriately and hold vendors accountable to SLAs.
  • Develop, negotiate, and manage Statements of Work for IT infrastructure and system projects, in coordination with Marmon P&R IT.
  • Design and build BI dashboards for operations, finance, and production leadership.
  • Define reporting requirements with business stakeholders and translate them into data/reporting solutions.
  • Identify and implement practical AI-enabled improvements to core workflows, starting with order entry and AP/AR streamlining.
  • Partner with Marmon P&R's IT/AI team on tool selection and governance; ensure solutions fit approved enterprise tools.
  • Support real-time production cell and equipment monitoring initiatives, working with plant engineering and external integrators.
  • Coordinate data and code uploads to equipment/controllers as needed for production technology projects.
  • Maintain a working knowledge of Western's current ERP configuration, customizations, and pain points.
  • Build the business case, requirements documentation, and readiness assessment ahead of a future ERP upgrade or replacement.
  • Guide Technologies engagement is running against clearly scoped, tracked SOWs - no ambiguity on cost, timeline, or deliverables.
  • At least one BI dashboard and one AI-enabled process improvement (e.g., order entry or AP/AR automation) are live and adopted by the business.
  • A documented current-state assessment of the ERP environment exists, ready to feed into upgrade/replacement planning when Western comes up in the Marmon P&R ERP queue.
  • Reports administratively to the Controller, Western Enterprises, with a functional/dotted-line relationship to the Marmon P&R VP, IT organization for standards, tooling, and vendor governance alignment.
  • Works day-to-day with plant operations, finance, and Guide Technologies; coordinates periodically with Marmon P&R IT leadership on ERP roadmap and AI tooling.


What You'll Need
  • 5+ years in a business systems analyst, ERP analyst, or similar hybrid business/technology role in a manufacturing or industrial environment.
  • Hands-on experience building BI dashboards (Power BI, Fabric, or similar) and working directly with ERP data.
  • Demonstrated experience managing external IT vendors/SOWs, including scope and cost negotiation.
  • Practical exposure to applying AI tools to business processes (not a data science/ML engineering role).
  • Comfortable operating independently in a single-site, lean-team environment with no direct reports.
  • Strong written and verbal communication; able to translate plant-floor and back-office needs into technical requirements and vice versa.
  • Experience with ERP platforms used across Marmon P&R (Infor LN, Microsoft D365, or similar) is preferred.
  • Exposure to production/equipment monitoring or IoT-type integrations in a manufacturing setting is preferred.
  • Prior experience supporting or preparing for an ERP migration/upgrade is a plus.


What You'll Gain
  • Competitive salaried compensation
  • Comprehensive benefits package (medical, dental, vision, and prescription coverage)
  • 401(k) with company matching
  • Leadership development and career growth opportunities
  • The ability to make a direct impact on safety, customer satisfaction, and operational performance
  • A collaborative, results-driven work environment


Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

About Marmon Holdings, Inc.

Marmon Holdings, Inc. Careers

Joining Marmon Holdings, Inc. presents a prime opportunity to be part of a team that values innovation, leadership, and diversity. As a global industrial organization, Marmon Holdings, Inc. offers a variety of job opportunities that cater to professionals seeking growth and development in their careers.

Explore Job Opportunities

Marmon Holdings, Inc. is actively hiring and offers positions that challenge and reward their employees. With a commitment to professional growth, the company provides a platform where skills and leadership converge to create impactful results. Explore the current openings and find the position that aligns with your career aspirations.

Internship Programs

For those at the beginning of their professional journey, Marmon Holdings, Inc. offers robust internship programs. These opportunities are designed to cultivate skills through hands-on experience, providing a strong foundation for future employment in various industries within the company.

Culture and Benefits

Marmon Holdings, Inc. is renowned for its inclusive culture that embraces diversity and fosters innovation. Employees enjoy a range of benefits that support both their professional and personal lives, enhancing job satisfaction and team cohesion. The company's commitment to diversity training ensures a workplace where everyone’s contributions are valued.

Professional Growth and Development

Career advancement is a cornerstone of Marmon Holdings, Inc.'s ethos. Employees are encouraged to take leadership roles, participate in networking events, and engage in continuous learning through various development programs. This focus on professional enhancement allows individuals to excel and lead in their respective fields.

Networking and Innovation

At Marmon Holdings, Inc., networking is seen as a key component of career advancement. Employees are encouraged to connect with peers and leaders within the company to exchange ideas and foster innovation. This collaborative environment is integral to the company’s success and the personal growth of its team members.

Join the Marmon Holdings, Inc. Team

Start your journey with Marmon Holdings, Inc. by applying today. Tailor your resume to reflect your unique skills and experiences, and prepare for an interview that could lead to a multitude of rewarding career paths within the company.

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Learn more about Marmon Holdings, Inc.
Industry
Manufacturing & Automotive
* Ladders Estimates

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