Bachelor's degree in finance, economics, business, accounting, engineering, marketing, statistics, or related field; MBA preferred.
5-8+ years in financial analysis, complex analytics, scenario modeling, and pricing strategy; experience in professional services or systems development proposals.
Advanced proficiency in Microsoft Excel and SQL; familiarity with NetSuite, SAP HANA, Tableau, PowerBi, Salesforce.
Strong analytical, problem-solving, and communication skills; adept at interpreting complex data for stakeholders.
Excellent oral and written communication skills with strong customer service orientation.
Detail-oriented with the ability to thrive in a fast-paced environment.
Responsibilities
Build and maintain pricing models, dashboards, and analytical tools for visibility into margins and profitability.
Partner with teams to translate pricing insights into actionable recommendations aligned with business goals.
Analyze market trends and customer feedback to optimize pricing models.
Conduct financial analysis to predict revenue impacts of pricing changes.
Prepare reports and make recommendations regarding product purchasing feasibility.
Collaborate with sales, marketing, finance, and business development to support pricing decisions.
Design and refine pricing processes, evaluating alternative pricing structures.
Benefits
Opportunity to work with cross-functional teams and influence business objectives.
Access to advanced digital tools and reporting systems.
Engagement in high-priority pricing projects, including RFPs and proposals.
Dynamic work environment with a focus on continuous improvement and innovation.
Full Job Description
About the Job
JOB SUMMARY & SCOPE:
The Global Senior Operations Business & Pricing Manager builds & implements the digital tools and reporting systems that give the organization clear visibility into operations, offering, commercial, and pricing performance. This leader will work closely with cross-functional operations teams so that these reporting ecosystems support and reinforce business objectives.
KEY ACCOUNTABILITIES:
Build and maintain pricing models, dashboards, and analytical tools that give clear visibility into margins, discounting, competitive positioning, and profitability across services portfolio.
Partner with commercial, offering, and operations teams to turn pricing insights into actionable recommendations and ensure service pricing decisions stay aligned with broader business goals and the overall reporting ecosystem.
Analyze market trends, competitor pricing, and customer feedback to optimize pricing models.
Conduct financial analysis to predict revenue and market share impacts of pricing changes.
Prepare reports, charts, and graphs of findings. Assesses findings and makes recommendations to purchasing personnel regarding feasibility of manufacturing or buying needed products.
Partner with sales, marketing, finance, and business development to support pricing decisions and ensure compliance with internal policies
Design, implement, and refine pricing processes; support alternative pricing structures and evaluate differential benefits.
Provide technical expertise for high-priority pricing projects, including RFPs, proposals, and pricing change implementations.
EDUCATION + EXPERIENCE + KEY TRAITS:
Bachelor's degree in finance, economics, business, accounting, engineering, marketing, statistics, or related field; MBA or master's degree preferred.
5-8+ years in financial analysis, complex analytics, scenario modeling, and pricing strategy; exposure to professional services or systems development proposals.
Advanced Microsoft Excel; SQL; familiarity with NetSuite, SAP HANA, Tableau, PowerBi, Salesforce; knowledge of pricing principles and strategy.
Strong analytical, problem-solving, and communication skills; ability to interpret complex data and present findings to stakeholders.
Excellent oral and written communication skills and strong customer service skills.
Strong attention to detail and ability to work in a fast-paced environment.
TYPICAL PERFORMANCE TARGETS:
SERVICE DELIVERY: Sustained, measured excellence in project & process delivery.
COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement.
INNOVATION: Step changed delivery in safety, quality, and/or cost.
LANGUAGE SKILLS:
Primary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch.
Read and interpret documents, procedure manuals and various correspondence from both internal and external.
Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.
SUPERVISION:
Role does not require supervision of direct or indirect reports.
DECISION MAKING + REASONING:
Able to take accountability and responsibility for business target delivery and decision making.
