Salary: Depends on Qualifications
Location : Houston, TX
Job Type: Regular Full-time
Job Number: 17497
Department: Universal Services
Opening Date: 11/09/2026
Closing Date: 12/9/2026 11:59 PM Central
Max Number of Applicants: 100
Position DescriptionDuties and Responsibilities:- Create implementation requirements and develop IT plans with stakeholders based on the organization's technology needs and requirements.
- Enhance the quality of IT products and services.
- Translate conceptual user requirements into clear, detailed functional requirements.
- Document current processes and models to understand inefficiencies or gaps.
- Be a liaison between customers, in order to assist in the implementation of program changes, updates, corrections and other system fixes; works with vendors to resolve issues.
- Perform Tier 2 & 3 application support in coordination with Tier 1 Agency contacts.
- Competently work at the highest technical level of most phases of systems analysis.
- Identify and consider the business implications of the application of technology to the current and future business environment.
- All other duties as assigned.
- Under general direction, formulate and define systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements
RequirementsEducation:Experience:- Minimum of five years of related experience.
Applicants for this position will be subject to a criminal background check that includes being fingerprinted. This applies to any position with network access to Criminal Justice Information Services (CJIS) or access to an area where CJIS is received, maintained or stored either manually or electronically (i.e. custodian, maintenance).
Automatic Disqualification:- Convictions, probation, or deferred adjudication for any Felony, and any Class A Misdemeanor
- Convictions, probation, or deferred adjudication for a Class B Misdemeanor, if within the previous 10 years
- Open arrest for any criminal offense (Felony or Misdemeanor)
- Family Violence conviction
NOTE: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but
ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications. General InformationLocation:- 1111 Fannin St., Houston, TX 77002
Work Arrangement:- All new hires are required to work onsite during their first 90 days of employment.
- For positions eligible for a hybrid schedule, telework may be considered after this period and requires management approval based on performance and operational needs. Telework is a privilege and is not guaranteed.
Employment may be contingent on passing a drug screen and meeting other standards. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.HARRIS COUNTY EMPLOYEE BENEFITSHarris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.
The following benefits are offered
only to Harris County employees in
regular (full-time) positions:
Health & Wellness Benefits
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Wellness Plan
- Life Insurance
- Long-Term Disability (LTD) Insurance
- Employee Assistance Program (EAP)
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
Paid Time Off (PTO)
- Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
- Eleven (11) County-observed holidays
- One (1) floating holiday per year
- Paid Parental Leave*
- Sick Leave
Retirement Savings Benefit
- 457 Deferred Compensation Plan
The following benefits are available to Harris County employees in
full-time and select
part-time positions:
- Professional learning & development opportunities
- Retirement pension (TCDRS defined benefit plan)
- Flexible work schedule*
- METRO RideSponsor Program*
* Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.
In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
For plan details, visit the Harris County Benefits & Wellness website:01
Which of the following best describes your highest level of education completed as it relates to this position?Qualifying information must be documented in the Education section of your application.
- High School or GED diploma
- Associate Degree
- Bachelor's Degree
- Master's Degree or higher
- None of the above
02
Please describe your educational background including level of education completed, area of study and completed major and minor programs.
03
Which of the following best describes your verifiable related experience?(To be considered, qualifying experience must be documented in your application's employment history)
- Less than five (5) years
- Five (5) years but less than six (6) years
- Six (6) years but less than seven (7) years
- Seven (7) years or more
- I do not have this experience
04
Please provide the dates of employment during which you obtained experience working in a related role. Provide the month and year that began and ended the experience ( Example: "January 2020 - December 2025" ) If this experience is not clearly documented in the Work Experience section, your application will be disqualified. If you do not have this experience, type "N/A" in the space provided.
05
Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions:
Advanced:
A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons.
Intermediate:
A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons.
Basic:
A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it.
Entry Level:
A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.
- Advanced
- Intermediate
- Basic
- Entry Level
- Not proficient
Required Question
