4+ years of audiovisual integration experience required.
Certifications in Crestron/Extron/AMX/QSC programming necessary.
Preferred post-secondary education in Electronics, Computer Science, Networking, or related field.
AVIXA CTS or CTS-I Certification is valued.
Industry-recognized training in Crestron, Biamp, Extron, QSC, Dante, or CompTIA is advantageous.
Responsibilities
Assist sales team in selecting control systems during pre-sales support.
Estimate programming time for sales team effectively.
Develop base programming based on client needs and scope of work.
Support field technicians with remote programming and system testing.
Configure network switches and establish network requirements with client IT.
Provide troubleshooting and service call support as needed.
Conduct on-site programming, testing, and commissioning when required.
Benefits
Join a well-established family-owned business.
Comprehensive 100% employer-paid health benefits, including dental and vision.
Paid holidays and additional time off around Christmas.
Company-provided laptop and cellphone for work support.
Employee Assistance Program focused on personal well-being.
Growth opportunities through training and development.
Discount programs with leading partners.
Full Job Description
The Senior Audiovisual Programmer role will require the candidate to provide programs and configurations for new and existing AV systems.
Essential Duties and Responsibilities:
Pre-sales support - Assist with the selection of control systems for designers and sales team.
Provide programming time estimates for sales team.
Pre-programming - Build a base program based on bill of materials, drawings and scope of work. Work with Sales Account Managers to establish customer needs and expectations for system function and GUI design.
Remote programming - Assist Installers/Technicians in loading, testing the program and performing modifications.
Configuration of supporting equipment and system configuration tasks which may include network switch configuration, building IP tables, working with client IT individuals to establish network requirements.
Service call support - Support our team of field Technicians with service calls related to program or control issues.
On-site programming or troubleshooting when remote programming is not possible, or when a site visit would be more efficient to solve issues.
On-site final testing and commissioning of system
Provide documentation for operating the system
Maintain communications with Scheduler, Installation Managers and Account Managers on status of project and task lists.
Willing to work overtime as needed (time in lieu) to meet promises to clients.
Willing to work out of town, as overnight travel will be required from time to time.
Skills and Abilities:
Ability to work and think independently and work under tight deadlines.
Read and interpret electronic schematics and architectural blueprints.
Troubleshooting, quality checks, servicing abilities, problem solving abilities.
Must be organized and detail oriented.
Education and/or Experience:
Minimum of 4 years of audiovisual integration experience.
Certifications in Crestron/Extron/AMX/QSC programming required.
Post-secondary education in Electronics, Computer Science, Networking or a relevant field is preferred.
AVIXA CTS or CTS-I Certification.
Other Industry recognized training: Crestron, Biamp, Extron, QSC, Dante, CompTIA.
Company Benefits:
Join our team and work for a well established family-owned business!
We offer a competitive compensation package.
Comprehensive 100% employer-paid benefits, including coverage for Dental, Vision, Health (including paramedical services such as massages, chiropractic, acupuncture, etc.), Critical Illness Insurance, Long-Term Disability, Life Insurance, and Accidental Death and Dismemberment.
Paid holidays, flex days, with additional paid time off during Christmas.
Fun days to keep all our employees connected whether they are in office or onsite.
Company-provided work laptop and cellphone to support your work activities.
Employee Assistance Program (EAP) dedicated to supporting personal health and well-being.
Lots of training and development opportunities.
Great employee discount programs with our leading partners (Telus, Perkopolis, Co-Operators, etc.).
