Role SummaryTrace3 is seeking a senior observability leader to serve as technical lead for our Dynatrace practice. This individual will guide delivery quality across the practice, mentor recently certified consultants, and lead customer-facing observability strategy engagements. The role is positioned to grow into leadership of the broader Observability Services group.
Required QualificationsDynatrace Technical Leadership
- 3+ years of recent, hands-on Dynatrace experience in production enterprise environments.
- Current working knowledge of the Dynatrace SaaS (3rd generation) platform, including Grail, Dynatrace Query Language (DQL), OpenPipeline, Workflows, AppEngine, Notebooks, and Davis AI.
- Experience guiding customers through migration from Dynatrace Managed capabilities to the current SaaS platform.
- Proven ability to set technical standards, review delivery work, and develop junior consultants into independent practitioners.
Dynatrace Professional certification is preferred but not required
Observability Strategy and Advisory
- 10+ years of experience across the observability landscape, spanning APM, infrastructure monitoring, log analytics, digital experience monitoring, and AIOps, with exposure to multiple vendor platforms and open standards such as OpenTelemetry.
- Demonstrated success delivering strategy engagements, including observability maturity assessments, current state analysis, target state roadmaps, and vendor-neutral product selection.
- Track record of producing executive-quality deliverables such as assessment reports, architecture recommendations, and strategic roadmaps.
- Comfort presenting findings and recommendations to senior technical and business stakeholders.
Leadership
- Experience leading or mentoring delivery teams in a consulting or professional services environment.
- Ability to shape practice direction, including service offerings, delivery methodology, and team capability development.
- Strong client presence, sound judgment, and the credibility to serve as a trusted advisor to customer leadership.
Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.
Estimated Pay Range
$170,000-$209,000 USD
The Perks- Comprehensive medical, dental and vision plans for you and your dependents
- 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
- Competitive Compensation
- Training and development programs
- Major offices stocked with snacks and beverages
- Collaborative and cool culture
- Work-life balance and generous paid time off
Our CommitmentAt the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.
We're committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.