Position Summary Position Summary and ResponsibilitiesResponsible for understanding customer applications, assisting customers with pollution control system design, providing filtration product training, and managing product installation. Provides sales, marketing and design direction in support of the Division's growth initiatives. May also manage specific Division key accounts.
Scope/ Supervision and Interaction:Position responsible for maintaining relationships with key customers, driving sales growth through technical support and training. Must effectively interface with all Division departments including sales, design engineering and operations. Must effectively interface with all levels of key customers including maintenance personnel, maintenance supervisors, plant managers and environmental managers. Works with minimal daily supervision, but keeps team leaders and staff informed of project status.
Essential Functions:Manage large customers by building relationships with customers' key technical and operations team members.
Provide technical assistance to Parker sales team and customers including troubleshooting of operational problems in customer dust collection systems, identification of best filtration products to meet customer needs, and providing engineering support. (Includes on-site, phone and electronic communications which may require extended hours)
Assists design and manufacturing teams in the development of new and/or revised products according to customer requirements.
Provides technical expertise on product to close on final sale.
Provides timely reports summarizing findings on a given product, project or territory.
Provide technical training of customers and distributors in Division products.
Assist with quoting and oversight of filtration product installation contractors.
Develops and maintains comprehensive knowledge of competitive products and their activity in the marketplace and provides reports on a regularly scheduled basis.
Keeps management aware of changes which would affect the competitiveness of Parker products.
Participates in the development and implementation of appropriate response strategies.
Investigates market needs for innovative products and communicates them to Engineering for product development.
Conducts market research through trade associations, internet investigation and Corporate services.
Must maintain highest degree of customer service, throughput, and quality and participate in Division Lean activities.
Qualifications Qualifications:-Bachelors degree in engineering technology, mechanical engineering, industrial engineering, chemical engineering, chemistry or environmental science.
-5 to 7 years Sales, Field Service, Manufacturing or Engineering experience.
-Understanding of financial statements and analysis.
-PC literate (MS Office, Lotus Notes preferred.)
-Excellent mechanical comprehensions with the ability to understand, describe or discuss problems of a technical nature.
-Proficient at technical report writing.
-Excellent technical communication skills
-Willingness to travel 50% minimum
-Prefer experience in industrial plant operations.
-Prefer Technical competence in industrial ventilation and dust collection systems.
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Preferred candidate bi-lingual in English and SpanishAdditional Comments:The essential functions have been provided as example of the type of work performed by employees assigned to this job classification. The company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an inclusive list of duties and responsibilities. It is intended to describe the general nature of the position.
Pay, Benefits, Work Schedule Benefit & Retirement Plans- Parker offers competitive benefit programs, including:
- Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
- 401(k) Plan with company matching contributions at 100% of the first 5% of pay
- Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay
- Career development and tuition reimbursement
- Additional benefits including paid parental leave, short and long-term disability programs, adoption assistance, Care.com membership and financial planning assistance are provided at no cost to you.
- Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.
- Paid Time Off and 13 Company-Paid Holidays.
