Sr Analyst, HR Shared Services

This position will be a hybrid role, splitting your time between your home office and our Scotts Miracle-Gro world headquarters in Marysville, a suburb of Columbus, OH. As a Senior Analyst, HR Shared Services, you will serve as a lead contributor within our HR Shared Services ecosystem. This role is designed for a process-oriented professional who thrives at the intersection of operational excellence and associate experience. You will manage complex HR programs, provide escalated support to our global associate population, and act as a critical resource for the internal HR community. Reporting directly to the Director, HR Operations, you will play a key role in driving data integrity, process automation, and the continuous improvement of our HR service delivery model. What you'll do in this role: - HR Program Ownership - Lead the end-to-end administration of specific HR programs (e.g., Backgrounds Investigations & Pre-Employment Screening Program, Visa Sponsorship Program, Unemployment Claims Management, etc). - Monitor program health through audits and metrics, ensuring all activities align with company policy and legal requirements. - Partner with Centers of Excellence (COEs) to transition new programs or policy changes into the Shared Services operational workflow. - Centralized Associate & HR Support - Act as a Tier 2 escalation point for complex associate inquiries that require deep policy knowledge or system expertise. - Provide dedicated operational support to the internal HR Business Partner (HRBP) community, streamlining their administrative tasks so they can focus on strategy. - Operational Excellence & Data Governance - Conduct regular audits of the Human Resources Information System (HRIS) to ensure 100% data integrity. - Identify bottlenecks in current HR workflows and design scalable, automated solutions to improve the associate experience. - Maintain and update the HR Knowledge Base and Standard Operating Procedures (SOPs) to ensure consistent service delivery. - Reporting & Analytics - Generate HR operational dashboards to track SLA performance and case volume trends as needed. - Provide ad-hoc reporting for the Director, HR Operations to support strategic decision-making. What you'll need to be successful: - Bachelor's Degree, Human Resources, Business Administration - 4 - 7 Years of experience preferred - 5+ years of progressive HR or HR Shared Services experience with a focus on compliance-driven programs. - Proficiency with HRIS platforms (e.g., SAP, Workday, Oracle). - In-depth knowledge of HR policies, employment law, and procedures. - Demonstrated ability to manage vendor relationships and drive performance outcomes. - Excellent analytical skills with the ability to interpret data and provide actionable insights. - Strong interpersonal, communication, and organizational skills; able to influence and collaborate across levels of the organization. - Proven ability to balance daily execution with long-term program strategy. The starting budgeted pay range for this role will generally fall between $80,200.00 - $94,400.00 per year. Scotts will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location.For remote roles where the final candidate resides in Alaska, California, Colorado, Illinois, New York, Oregon or Washington, state required pay thresholds will be factored into base salary. Here at ScottsMiracle-Gro, we believe providing an enriching and engaging employee experience is what sets us apart from other organizations. We recognize our employees are so much more than just their job title so we offer programs and benefits that support them in all aspects of their lives. Wondering how we do it? Below is a glimpse of our highlight reel... - Our Live Total Health program provides you with options to align to your personal needs. Selections range from medical, dental and vision coverage for you, your spouse/domestic partner and dependents to an outstanding wellness reimbursement program to an unbelievable 401K match (up to 7.5%) as well as a 15% discount on company stock and much more - We know our talent is our most precious asset and your unique development contributes to our organization's success now and in the future. Career growth at our company is not always a ladder. It's much more like a rock climbing adventure. Grow through exploration and experiences rather than a predictable linear path. - We value the importance of family. We provide access to Maven Family Planning and up to $30,000 to accommodate for adoption, fertility and surrogacy. - Be part of something bigger by joining one of our Employee Resource Groups focusing on diversity and inclusion, family, education and sustainability: Scotts Women's Network, Scotts Black Employees' Network, Scotts Veterans Network, Scotts Young Professionals, Scotts Pride Network (GroPride), Scotts Associates for a Greener Earth (SAGE), Scotts Family TREE and our Associate Boards. - Join a company with a strong belief in giving back to the communities where we live and work. We have a shared passion for service and volunteerism and believe participating in community service benefits our communities and strengthens our team. Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro talent communities.