Job ResponsibilitiesPosition Summary The Senior Business Systems Analyst leads business system initiatives across the full project lifecycle, from needs assessment and solution evaluation through implementation, deployment, adoption, stabilization, and transition to ongoing support. The role serves as a bridge among business stakeholders, technical resources, software vendors, and governance functions. It coordinates project planning, requirements, process design, testing, training, risk management, vendor delivery, and go-live readiness while ensuring required IT, Cybersecurity, Legal, Procurement, data, contractual, and internal control reviews are identified, completed, and documented.
The Senior Business Systems Analyst will serve as an integral member of the Accounting team with responsibilities including, but not limited to, the following:
- Business Partnership and Process Analysis: Partner with leaders, subject matter experts, and end users to understand objectives, pain points, risks, dependencies, and desired outcomes. Analyze current-state processes; facilitate future-state design; and recommend practical opportunities for standardization, simplification, automation, and stronger controls.
- Requirements Management: Plan and facilitate discovery sessions and workshops. Gather, analyze, prioritize, validate, and document business, functional, reporting, data, integration, security, compliance, and control requirements. Maintain traceability from business objectives through solution design, testing, and delivery; manage requirement and scope changes.
- System Evaluation and Selection: Lead structured evaluations of software, implementation partners, and technology solutions. Develop evaluation plans, vendor questionnaires, demonstration scripts, scoring models, and selection criteria. Assess functional fit, business value, cost, complexity, user experience, reporting, data, integrations, security, controls, scalability, support, contractual considerations, and maintainability. Document findings, risks, tradeoffs, and recommendations.
- Project and Implementation Leadership: Lead assigned initiatives from initiation through deployment and stabilization. Establish scope, objectives, deliverables, roles, milestones, dependencies, success measures, schedules, risk and issue logs, decision records, testing plans, communications, cutover activities, and transition-to-support plans. Monitor progress, manage scope, resolve or escalate issues, coordinate readiness reviews, and conduct post-implementation reviews.
- Governance, Risk, and Controls: Identify required reviews, approvals, policies, standards, and control requirements. Coordinate engagement with IT, Cybersecurity, Legal, Procurement, Finance, data governance, risk, internal controls, records management, and audit. Document approvals, decisions, access considerations, roles, workflows, retention, integrations, segregation-of-duties risks, exceptions, and unresolved concerns.
- Testing, Data, Reporting, and Integration: Develop or coordinate risk-based testing across requirements, business processes, integrations, reports, data, security roles, workflows, controls, and exceptions. Coordinate test scenarios, defect resolution, retesting, acceptance, and signoff. Identify conversion, migration, interface, reconciliation, reporting, data ownership, and quality requirements and coordinate business validation.
- Vendor and Partner Management: Serve as a primary business and project contact for vendors, consultants, and implementation partners. Establish expectations for responsibilities, deliverables, milestones, documentation, issue resolution, quality, and communication. Review deliverables, manage risks and delays, support statement-of-work review, escalate material concerns, and promote knowledge transfer.
- Stakeholder Communication and Facilitation: Build effective cross-functional relationships and facilitate discussions that produce clear decisions, owners, and next steps. Translate technical information into business terms and business needs into system requirements. Provide concise updates on project health, milestones, decisions, risks, issues, scope, schedule, and resource needs. Influence outcomes without formal authority.
- Change Management, Training, and Adoption: Assess organizational impacts and stakeholder needs. Coordinate communications, training, procedures, job aids, support materials, feedback channels, adoption monitoring, and transition activities. Promote sustainable solution ownership after implementation.
- Continuous Improvement: Prioritize enhancements based on value, risk, effort, dependencies, and strategic alignment. Compare outcomes with approved objectives and success measures. Develop reusable templates, standards, methods, and governance practices, and stay informed about relevant technologies and implementation practices.
- Other Responsibilities: Support department planning, project prioritization, portfolio reporting, and special initiatives involving systems, processes, controls, or organizational change. Perform other related duties as assigned.
- Comply with Seneca's EHSQ policies, standards and procedures and demonstrate active and regular involvement in EHSQ programs
Job QualificationsRequired Qualifications - Bachelor's degree in Business Administration, Management Information Systems, Information Technology, Computer Science, Accounting, Finance, Engineering, Project Management, or a related field.
- Seven or more years of progressively responsible experience in business systems analysis, software implementation, technology project management, business process improvement, enterprise applications, or business transformation.
- Demonstrated experience leading or holding a significant leadership role in system implementations from planning through deployment.
- Experience gathering and managing requirements, developing project plans, coordinating cross-functional work, and working with business stakeholders, technical resources, and third-party vendors.
- Strong analytical, critical-thinking, decision-making, problem-solving, facilitation, presentation, and written and verbal communication skills.
- Ability to manage multiple priorities, communicate with technical and nontechnical audiences, influence without formal authority, manage risks and issues, and work independently with appropriate leadership engagement.
- Proficiency with standard productivity, documentation, presentation, spreadsheet, and project-tracking tools.
Preferred Qualifications - Experience with enterprise, cloud-based, or SaaS implementations; structured vendor selection; business cases and scoring models; process analysis; user acceptance testing; data conversion; reporting; interfaces; or integrations.
- Experience in a regulated, audit-sensitive, governance-focused, or controls-oriented environment and coordinating with IT, Legal, Cybersecurity, Procurement, Finance, or audit functions.
- Experience managing vendor statements of work, deliverables, milestones, and commitments; developing training or change plans; and using Waterfall, Agile, Scrum, or hybrid delivery methods.
- Familiarity with access and role design, approval workflows, audit trails, change controls, data retention, and segregation of duties. Energy-industry or Quorum experience is beneficial but not required.
- Relevant certifications such as PMP, CBAP, PMI-PBA, CAPM, Agile/Scrum, Lean/Six Sigma, or change management are beneficial but do not substitute for relevant experience, judgment, and stakeholder leadership.
Seneca Resources offers a competitive salary, hybrid work schedule, and a comprehensive benefits package. This position is not eligible for relocation.
