Who We're Looking For
A Senior Account Executive is an advanced, expert individual contributor who supports and grows large, complex, highly visible, strategically or tactically important accounts and Partner account relationships. Incumbents have consistent track records of sales success, along with expert-level knowledge of all Syniverse products and services along with an understanding of domain expertise within the IT industry or Telecom industry. Their focus will be on the recruitment and development of new business opportunities within key accounts, existing Partner accounts, and by forming Partnerships with new accounts. The objective is to pursue top line revenue growth in areas of strategic importance to Syniverse. The Senior Account Executive will work closely with Syniverse sales support and technical functions to deliver against their objectives. They may provide team leadership to ensure sales contracts deliver product alignment, technical feasibility, and strategic business benefits or they may work cross functionally within Syniverse to ensure the highest levels of Partner experience with Syniverse.
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Some of What You'll Do
The Role
You will be a quota-carrying hunter responsible for opening and closing net-new enterprise logos. You will prospect into accounts with no current Syniverse relationship, build relationships with business and technical decision-makers, and lead complex, multi-stakeholder sales cycles from first conversation to signed contract.
What You'll Do:
- Build and execute a territory plan targeting new enterprise logos, with qualified pipeline at least 3x quota.
- Prospect proactively through outbound outreach, executive networking, industry events, and partner referrals.
- Sell Syniverse's enterpriseCPaaS portfolio consultatively, including: omnichannel customer engagement (A2P SMS, RCS for Business, WhatsApp, voice, push, etc.), Identity and Authentication, and professional services.
- Engage beyond IT and procurement to reach business owners in areas like fraud, security, customer experience, and marketing, and tie Syniverse to revenue generation, cost savings, and risk reduction.
- Pursue competitive takeaway opportunities against incumbent CPaaS providers and messaging aggregators.
- Partner with Product, Solution Engineering, Legal, and Customer & Operations teams to shape proposals, pricing, and onboarding.
- Bring in senior leaders on strategic pursuits through the Executive Sponsorship Program.
- Keep accurate pipeline, forecast, and account data in Salesforce.
What You'll Bring:
Required
- [7+] years of B2B sales experience with a proven record of new-logo acquisition and quota attainment.
- Experience selling CPaaS, messaging, communications APIs, identity verification, or fraud prevention solutions to enterprise buyers.
- Demonstrated ability to open doors and build credibility with director-, VP-, and C-level buyers.
- Strong command of consultative and value-based selling methodologies such as MEDDIC or Challenger.
- Ability to discuss technical topics with developers and architects, including APIs, deliverability, and authentication flows.
- Excellent communication, negotiation, and presentation skills.
- Ability to travel up to 50%.
Preferred
- Existing relationships with enterprise buyers in verticals that depend on messaging and authentication, such as financial services, fintech, retail and e-commerce, healthcare, travel, and marketplaces.
- Familiarity with RCS, WhatsApp Business, A2P SMS, or telecom-based verification APIs.
- Bachelor's degree or equivalent experience.
How You'll Be Measured
- New-logo bookings against quota
- Qualified pipeline created and pipeline coverage
- Number of new strategic enterprise accounts opened
- Win rate and sales cycle length
- CRM hygiene and forecast accuracy
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.
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