Specialist, Strategic Planning, Management & Evaluation

Specialist, Strategic Planning, Management & Evaluation 

Human Services – Social Development, Planning and Partnerships

Status: 1 Contract Full Time (13-Months)

Hiring Rage: $94,455 - $106,262 per annum 

Work Mode: Hybrid *see below for more details about this work mode

Location: 10 Peel Centre Drive, Brampton 

Hours of Work: 35 hours per week

What you will do in this role:

• Use strategic planning practices, processes and tools to facilitate strategic and operational planning; create alignment and accountability; develop performance measurement frameworks and evaluation plans to ensure progress towards achieving effective and efficient programs and services for Peel residents, while identifying opportunities for continuous improvement and operational excellence
• Ensure alignment of departmental efforts to the Region of Peel's Strategic Plan through strategic planning, performance measurement, evaluation and change management, and continuous improvement methodologies
• Provide analysis and interpretation on trends, risks and gaps relating to Human Services data for planning and performance measurement purposes, draw cross-linkages between data, reports and community indicators, and recommend evidence-informed process and service improvements
• Lead and assist in internal and external facilitations and consultations from a planning, performance and evaluation and continuous improvement perspective with a focus on outcomes
• In partnership with program areas (divisions in the Human Services department), develop and analyze Key Performance Indicators (KPls) using data that are both measurable and meaningful for assessing the extent to which objectives and outcomes are achieved, identifying areas for continuous improvement, and supporting data-driven decision making
• Provide evaluation support by facilitating the development of evaluation plans, matrices/questions, and frameworks through appropriate methodologies, including logic models, performance measurement frameworks, evaluation tools, data analysis and report writing to make recommendations that enhance program effectiveness and support continuous improvement
• Keep abreast of best practices in strategic planning, performance measurement evaluation, and continuous improvement, and work to build the capacity of the Department through knowledge exchange and developing learning tools to enhance the knowledge of internal staff
• Provide recommendations and advice with respect to risk management, quality assurance, business continuity, continuous improvement initiatives, and program changes which align with Departmental and client perspectives; recommend new ways to measure and share performance statistics that ensure metrics are utilized to enhance program delivery and service outcomes
• Demonstrates strong client management skills and the ability to work collaboratively to ensure projects are successful
• •  

What the role requires:

• Post-secondary education in Human Services, Planning, Public Administration, Public Service or a related field, combined with a minimum 5 years of relevant experience or an equivalent combination of education and/or experience
• Strong knowledge of strategic planning, performance measurement and evaluation methodologies including logic model, performance measurement framework and evaluation matrix development
• Experience in strategic and operational planning aligning to outcome development and
• creating performance measurement frameworks and knowledge of Key Performance Indicators (KPI) to ensure effective measurement relating to the administration of programs, services and processes
• Experience applying quality and continuous improvement approaches and facilitating quality improvement initiatives relating to the administration of programs, services and processes (e.g., Lean, Six Sigma, or evidence-based process improvement)
• A satisfactory Level 1 Criminal Record Check obtained directly from a police station (third-party background checks will not be accepted)

Skills/Abilities: 

• Analytical and critical thinking skills
• Exceptional communication and facilitation skills, both oral and written
• Political awareness and sound judgment
• Proficiency in all Microsoft Office applications (Visio, Word, Excel, PowerPoint)
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Nice to have:  

• Knowledge of statistical software (e.g., SPSS, R, Stata) and qualitative data analysis software (e.g., NVivo) is considered an asset
• Experience in program evaluation methods and practice, including statistical validity and reliability testing, sample size calculations, statistical power, etc. is considered an asset
• Credentialed Evaluator designation and Credentialed Strategic Planner designation considered an asset
• Experience in methodologies such as project management and change management is considered an asset

Perks @ Peel and why you will love working for us:

• Comprehensive Health, Dental, Vision benefit plan (effective start date)
• Optional enrolment into OMERS pension plan  
• Accrue Vacation on a monthly basis up to 3 weeks per annum 
• 3 Paid personal days and floating holidays (non-union) 
• Flexible hours supporting your wellness and wellbeing (non-union) 
• Annual performance review and merit increases based on performance (non-union/ where applicable) 
• Supportive leadership and a culture of respect and inclusion 
• Access to tuition reimbursement (where applicable) and learning and development resources 

Be bold. Think big. Join us.

In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved. 

Assessment: There will be an assessment associated with this recruitment. 

Interview: Our recruitment process will include video conference technology

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If this opportunity matches your qualifications and experience, please apply on-line.