Job Title: Specialist Sales Engineering
Job Code: 42745
Job Location: On-Site in Loveland, CO
Job Schedule: 9/80 Schedule (off every other Friday)
L3Harris WESCAM USA (WUSA) is looking for a Specialist, Sales Engineering (Senior Sensor Operator) located at the Wescam USA Air Operations facility in Loveland, Colorado. The position will require at least 50% domestic travel, at least 10% international travel, and remaining work hours spent at the Air Operations office. The position provides Sales Engineering support for the domestic and international L3Harris Wescam USA Sales and Business Development team. This sales support role includes various functions such as business development and sales, current and potential sales support, communication with internal and external engineers, OEM personnel, vendors, and test directors. This position will also provide onsite and remote customer product demonstrations, integration, and support in all phases of setup, testing, operation and teardown of WESCAM MX-series equipment on a range of aircraft, ground-tethered and ground and sea-based platforms.
Additional duties may include MX Operator training to internal staff and external customers at worldwide locations, as well as providing primary support for the L3Harris Wescam USA Sales Support department and Wescam USA Air Operations.
The home location for this role will be at WUSA Air Operations facility in Loveland, Colorado, which supports special mission aircraft and hosts other unique customers each year for flight demonstrations, testing, developmental missions, and training.
This role requires highly proficient MX airborne and ground-based operation with unmatched technical acuity, polished customer-forward communication and presentation skills, specialized systems-based integration and troubleshooting capabilities, and the ability to work under limited supervision, while handling difficult situations efficiently and independently.
Essential Functions: The following reflects management's definition of essential functions for these roles but does not restrict the multitude of tasks that may be assigned:
- Act as Sensor Operator Subject Matter Expert (SME) for MX system operation (ground, sea, airborne) and possible training of WESCAM MX series of products and integrated mission systems.
- Assist in the sales and bid activities that require responses for operations and integrated mission systems integrations.
- Design, develop, and implement operations and integrated mission systems for WESCAM customers and internal personnel.
- Event coordination, scheduling, and execution of WESCAM operations and integrated mission systems Sales Engineering support and training events.
- Work closely with external vendors in developing internal technical expertise for technical support of operations and integrated mission systems.
- Serve as a member of specialized technical support staff to provide input, direction, and training to Field Service Engineers and Customers.
- Assist in the development of best practices for the operations of WESCAM MX-series products and integrated mission systems.
- Assist at the operations level for the commission of WESCAM products integrated on customer platforms.
- Support Technical Publications and Logistics Engineering efforts as required.
- Proactively interface with ILS disciplines, Engineering, Field Service, and other WESCAM organizations as required.
- Support the validation of Service Procedures, as a part of New Product Introductions (NPI).
- Review Technical Publications and Training materials, as required.
- Responsible for own travel accommodation based on customer/tasking schedule requirements.
- Communicate with contacts inside and outside own team for coordination of support, operational processes, practices, and procedures.
- Work under moderate supervision but may be independent on larger, complex projects or assignments.
- Set own objectives for own job area to meet goals of projects and assignments.
- Communicate with customers and vendors inside and outside own team and Company.
- Work consists of building and adjusting basic systems to solve problems or integrations for MX centric demonstrations.
- Problems are usually solved by drawing from prior experiences or standard procedures and basic analysis.
- Manage company-owned demo assets and associated logistics for coordinated support of tradeshows and demonstrations.
- Integrate MX series surveillance turrets onto aircraft with adherence to FAA approved installation methods.
- Assist with other activities around the Loveland, CO facility including work in and around aircraft.
Required Qualifications: - Bachelor's Degree and minimum 4 years of prior relevant experience; or 2 years post-Secondary/ Associate's Degree and a minimum of 8 years of prior related experience.
- Minimum of 5+ years' experience operating WESCAM MX-series products in a military or law enforcement environment.
Preferred Qualifications:- Previous end-user experience with aircraft, tower, ground platform, or aerostat-based MX-10/15 sensor systems is desired.
- Airborne Law Enforcement (ALE), Special Operations, AFSOC, DOD, or other similar experience is preferred.
- Over 500+ hours of manned airborne operational ISR flight experience is desired. MC-12, AC-130, P-3/P-8, airborne law enforcement or similar mission experience is desired.
- Experience leading teams is desirable.
- Active DoD Secret clearance or higher is preferred.
- Special Operations, AFSOC, DOD, Airborne Law Enforcement or other similar experience is desired.
- 4 years' experience with MS Office applications including Word and Excel is required as well as with specialized software test programs.
- 4 years' experience communicating clearly (written and verbal) with technical and non-technical customers (internal/external).
- Direct experience with systems integration, software, optical, and electro-mechanical systems is preferred. Previous work experience with aircraft, tower, ground platform, or aerostat-based MX-Series sensor systems is highly desired.
- Familiarity with government contracting is preferred but not required.
- Previous experience communicating with contacts, within and outside the department, on matters that involve obtaining or providing information requiring explanation or interpretation to reach an understanding/agreement.
- Previous success working under limited supervision or autonomously.
- Previous experience successfully prioritizing and managing multiple projects at one time. This would include proven, acute attention to detail & excellent organizational skills.
In compliance with pay transparency requirements, the salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, and Vermont is $72,000 - $133,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
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