This position is based in New York City, NY and requires in-office attendance two days per week. Candidates must be able to meet this hybrid work requirement. Company-paid relocation assistance is not available. Candidates applying from outside the New York City area should clearly indicate in their resume that they are willing and able to relocate at their own expense. #LI-HYBRID
The Specialist, Business Operations is a business generalist who supports the company's daily operations and keeps workflows running smoothly. This person serves as a primary point of contact for internal and external stakeholders and provides operational and administrative support to senior leadership. They provide coordination, analysis, and process improvement support across several departments.
The role suits someone early in their career who has foundational knowledge of business operations and wants to build deeper skills in operational coordination, data analysis, and process improvement. The Specialist works on predetermined assignments with some guidance and regular check-ins. Most of the work is done individually, but it often spans teams. The role has a direct effect on the team or function it supports.
Heres what youll do:
Operational Support and Stakeholder Communication
- Serve as the primary point of contact for internal and external stakeholders, and respond to questions and requests promptly.
- Provide day-to-day operational and administrative support to senior leadership, including calendar management, scheduling, travel coordination, itinerary planning, and expense reporting.
- Coordinate logistics and priorities across internal teams and external stakeholders to support smooth day-to-day operations.
- Apply company policies and procedures to resolve routine operational issues, and escalate more complex matters to management.
- Build and maintain stable, collaborative working relationships across departments.
Meeting and Project Coordination
- Schedule and coordinate meetings, create agendas, prepare materials, and manage meeting logistics.
- Capture action items and follow up with stakeholders to help keep deliverables and priorities on track.
- Support leadership meetings, team events, and other organizational activities as needed.
- Contribute to special projects and cross-functional Business Operations initiatives as assigned by management.
Budget and Expense Support
- Help monitor and maintain budgets for assigned departments and projects.
- Track spending, flag variances, and prepare basic budget updates for review.
- Support expense reporting and other related financial and administrative processes.
- Conduct research and analyze data to provide insights into business performance.
- Prepare reports, summaries, and recommendations for the team and management.
Process Improvement
- Work with other teams to develop and implement new processes that improve efficiency.
- Identify workflow gaps or bottlenecks and suggest practical solutions.
- Help maintain trackers, documentation, and operational tools that support team efficiency and organization.
Policy and Compliance Support
- Help create and review operational policies and procedures.
- Support compliance with applicable regulations and internal standards by keeping documentation current and accurate.
What youll need to be successful:
Required
- 1 63 years of experience in business operations, operations support, project coordination, or a similar role.
- Foundational knowledge of business operations, with the ability to apply company policies and procedures to routine issues.
- Ability to learn professional concepts quickly and apply them to standard problems and assignments of moderate complexity.
- Developing skills in data analysis and process coordination.
- Strong written and verbal communication skills for interacting with internal and external stakeholders.
- Strong organizational and time management skills, with the ability to manage multiple tasks and work to predetermined deadlines.
- Ability to build effective working relationships across teams.
- Ability to work both independently and with guidance, with progress reviewed every few days.
Preferred
- Bachelor's degree in business administration, management, or a related field, or equivalent experience.
- Proficiency with spreadsheets and presentation tools, such as Excel or Google Sheets and PowerPoint.
- Exposure to budgeting, reporting, or process documentation.
May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customers proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law.
This position is based in New York City, NY and requires in-office attendance two days per week. Candidates must be able to meet this hybrid work requirement. Company-paid relocation assistance is not available. Candidates applying from outside the New York City area should clearly indicate in their resume that they are willing and able to relocate at their own expense. #LI-HYBRID
