Salary: Band 8 ($96,595.20)
Status: Full-time permanent Unionized
Work environment: Onsite, Shift workNumber of positions available: 1
WHAT'S THE TEAM LIKE
The Safety, Security, Compliance, and Emergency Response team ensures the safe and secure operation of Calgary International and Springbank Airports. This team plays a critical role in regulatory compliance, emergency preparedness, and operational assurance, directly impacting the airports' efficiency and safety. Their work supports the strategic goals of the organization and ensures a safe environment for all stakeholders.
WHAT ARE SOME OF THE RESPONSIBILITIES
- Conduct written and practical competency assessments for new Airside Vehicle Operator Permit (AVOP) applicants, renewing permit holders, endorsements, return-to-work assessments, and other airside operating privileges.
- Verify applicant documentation and evaluate airside driving knowledge, vehicle control, radio procedures, situational awareness, and compliance with established safety requirements.
- Approve, defer, or decline permit qualification; provide assessment feedback; and identify required practice, training, documentation, corrective action, or reassessment.
- Maintain complete applicant, test, permit, employer, signing-authority, company-tester, billing, and program records across approved systems.
- Review and revise AVOP manuals, testing materials, forms, templates, guides, and work instructions to reflect Airside Traffic Directives, airport procedures, and applicable aviation requirements.
- Monitor compliance, investigate recurring assessment or documentation concerns, communicate corrective actions, and escalate significant or repeated matters.
- Prepare billing information, dashboards, and monthly, quarterly, annual, and ad hoc reports; analyze results and trends to identify AVOP program improvements.
- Respond to applicants, permit holders, employers, contractors, signing authorities, company testers, and internal departments regarding testing, permits, documentation, billing, and compliance requirements.
WHAT DO YOU NEED TO BRING
- You'll need to be eligible to obtain and maintain a RAIC, don't worry - we'll help you through this! For more details, check out: RAIC Program and Application Information
- Post-secondary diploma in aviation, safety, business administration, or a related field of study is required. Extensive, relevant work experience may be considered in lieu of formal education.
- 2-4 years of experience in aviation safety, regulatory compliance, driver assessment, safety program administration, or a related safety role is required.
- Experience operating a vehicle in a secured airside environment and applying airside driving procedures is required.
- Proficiency with Microsoft 365 applications, including Excel for data review and reporting, and the ability to learn and use testing, scheduling, credential, records, and billing systems.
- Strong safety awareness and sound judgment, with the ability to apply assessment standards, permit qualification criteria, and safety requirements objectively and consistently.
- Excellent customer service skills, with the ability to provide respectful and responsive service while maintaining professional boundaries and established AVOP requirements.
- Strong records-management skills, with the ability to maintain complete and accurate information across multiple systems and follow applicant, employer, and permit-related activities through to completion.
- Ability to obtain and maintain an Airside Vehicle Operator Permit (AVOP).
- As this position is considered safety-sensitive, candidates must successfully complete pre-employment drug and alcohol testing as part of the hiring process.
- This role includes driving as part of its duties; therefore, candidates will be required to provide a valid Class 5 driver's license and a current driver's abstract as part of the hiring process.
WHAT ADDITIONAL SKILLS ARE AN ASSET
- Knowledge of AVOP program requirements, Airside Traffic Directives, airport operating procedures, and applicable Canadian aviation requirements. Familiarity with TP 312 is an asset.
- Understanding of Canadian Aviation Regulations is an asset.
- Experience conducting competency assessments, practical testing, instruction, or coaching.
- Bilingual in English and French
