Compensation: $75,000 - $100,000 (Salary + Performance Bonus)
Job Type: Full-time
Schedule: Weekdays, evenings, and weekends as needed
Position OverviewAs the
Spa General Manager, you are the
heartbeat of your location-fully empowered as the leader of your spa, the developer of your team, and the driver of your business performance.
You will oversee
front-of-house teams, service providers, and daily spa operations, ensuring that every guest receives an exceptional experience
"The Hiatus Way."This role balances
people leadership, operational excellence, and business strategy, making it ideal for a
results-driven leader passionate about developing teams and growing a successful business.What You'll DoBusiness Performance & Spa Leadership- Take ownership of your spa's revenue growth, profitability, and operational performance
- Monitor and drive KPIs including membership growth, retail sales, guest retention, and service utilization
- Use financial insights and daily reporting to guide strategic business decisions
- Manage budgets and optimize profitability while maintaining exceptional guest experiences
- Partner with Med Spa leadership to expand and elevate aesthetics services
- Collaborate with brand partners to host retail and wellness events
Team Leadership & Talent Development- Inspire, coach, and develop a high-performing spa team
- Lead Front Desk, Guest Experience, and Service Provider teams
- Build a culture of accountability, collaboration, and career growth
- Partner with the Talent Acquisition team to recruit top talent
- Ensure staffing levels meet guest demand and support revenue goals
- Mentor team members and develop future leaders within the organization
Guest Experience Excellence- Champion "The Hiatus Way" guest experience
- Ensure every guest receives personalized, results-driven services and expert recommendations
- Drive membership growth and guest loyalty
- Respond to guest feedback and continuously improve the guest journey
- Maintain a spa environment that is beautiful, welcoming, and aligned with brand standards
Operational Excellence- Oversee daily spa operations including staffing, scheduling, payroll, and inventory
- Execute operational SOPs and maintain consistent brand standards
- Ensure compliance with industry regulations and company policies
- Maintain exceptional cleanliness, organization, and operational flow
Why Leaders Love Working at HiatusWe believe great leadership starts with supporting our team.
Compensation- $75,000 - $100,000 total compensation
- Performance-based bonus opportunities
Benefits- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid Time Off
- Complimentary Hiatus Membership
- Retail and service discounts
Career Growth- Advanced leadership training and development
- Career growth opportunities within a growing Texas wellness brand
- Opportunities to lead new spa openings and expanding locations
Experience & Requirements- 2+ years management experience in spa, wellness, hospitality, or retail leadership
- Proven track record of leading teams and driving business performance
- Strong financial acumen and ability to manage KPIs and P&L
- Passion for wellness, hospitality, and guest service
- Ability to work a flexible schedule including evenings and weekends
- Must be authorized to work in the United States
Work LocationIn person
Ready to Lead a Hiatus Spa?If you are a
results-driven leader passionate about wellness, hospitality, and developing great teams, we would love to meet you.
Join
Hiatus Day Spa + Med Spa and help lead a team that brings relaxation, rejuvenation, and exceptional service to thousands of guests across Texas.
