ABOUT THE ROLEAs a Solutions Specialist, you will play an important role in delivering technology projects for clients ranging from small businesses to large enterprises.
You will work closely with WBM team members, project managers, technical specialists, vendors, and client stakeholders to implement solutions that meet business and technical requirements. This role focuses on Microsoft 365, Azure, cloud services, server migrations, and endpoint modernization, with a strong emphasis on security, documentation, and customer experience.
Success in this position comes from delivering reliable technical solutions, communicating clearly throughout the project, and helping clients modernize their technology environments with confidence.
WHAT YOU WILL DO- Implement, configure, migrate, validate, and troubleshoot Microsoft 365, Azure, server, cloud, and endpoint solutions
- Complete assigned technical work according to approved solution designs and project plans
- Support Microsoft 365 implementations across identity, collaboration, productivity, security, compliance, and device management
- Complete discovery, readiness, remediation, testing, cutover, validation, and post-migration support activities
- Assess and migrate Windows Server workloads and supporting services
- Deploy and modernize Windows endpoints using Microsoft Intune, Microsoft Entra ID, and Windows Autopilot
- Implement configuration profiles, compliance policies, application deployments, update policies, and endpoint security controls
- Support the onboarding of new clients and identify technical, security, or compliance gaps requiring additional project work
- Apply identity, access, endpoint, data protection, security, and compliance requirements throughout project delivery
- Create and maintain technical documentation, including assessments, implementation records, diagrams, runbooks, and standard operating procedures
- Provide clear knowledge transfer and handoff documentation to operational and support teams
- Collaborate with project managers, architects, vendors, technical specialists, and client stakeholders
- Communicate project progress, technical risks, issues, and dependencies clearly and promptly
- Deliver a positive and professional customer experience throughout each engagement
WHAT YOU'LL BRINGRequired Experience- 3+ years of experience in Systems Administration, Microsoft 365 Administration, Cloud Administration, Endpoint Administration, Technical Consulting, or a similar technical role
- Hands-on experience implementing, migrating, and supporting Microsoft 365, Azure, server, and endpoint solutions
- Experience participating in migration, deployment, or modernization projects
- Experience collaborating with project managers, architects, vendors, and client stakeholders to successfully deliver projects
Microsoft 365 & CloudExperience with:
- Microsoft Entra ID, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, and Microsoft Intune
- Multi-Factor Authentication (MFA), Conditional Access, and identity security
- Microsoft 365 security, compliance, governance, and data protection features
- PowerShell or similar automation tools
Azure & InfrastructureExperience with:
- Windows Server administration and migrations
- Active Directory, DNS, DHCP, file and print services
- Azure administration and migration projects
- Hybrid cloud environments
- Azure networking, compute, storage, backup, and recovery concepts
- Server modernization and workload migration activities
Endpoint ManagementExperience with:
- Microsoft Intune and Windows Autopilot
- Microsoft Entra Join and Hybrid Join
- Endpoint compliance and configuration policies
- Application deployment and update management
- Endpoint security, encryption, and device management
- Endpoint migration and modernization projects
Security & Documentation- Strong understanding of cybersecurity best practices and modern security frameworks
- Knowledge of Identity and Access Management, MFA, Conditional Access, and Zero Trust principles
- Ability to troubleshoot complex technical issues across Microsoft ecosystems
- Experience creating technical documentation, implementation plans, migration runbooks, and knowledge transfer documentation
- Strong attention to detail and commitment to quality delivery
ADDITIONAL QUALIFICATIONSThe following experience would be considered an asset:
- Experience working within a Managed Services Provider or multi-client consulting environment
- Microsoft certifications related to Microsoft 365, Azure, endpoint management, identity, or security
- Experience with Microsoft migration tools or third-party migration platforms
- Knowledge of Microsoft Defender, Microsoft Purview, Microsoft Sentinel, Azure Arc, or Azure Migrate
- Experience with backup, disaster recovery, monitoring, and cloud governance solutions
- Experience using PowerShell, Microsoft Graph, Python, or similar tools for automation and scripting
- Working knowledge of networking concepts, including DNS, DHCP, routing, VPNs, firewalls, wireless networks, and cloud connectivity
WHAT SUCCESS LOOKS LIKE- Delivering assigned technology solutions and migration activities accurately and efficiently
- Completing technical work in accordance with approved designs, project plans, and client requirements
- Thoroughly testing and validating solutions before project completion
- Providing accurate documentation and effective knowledge transfer
- Communicating progress, risks, issues, and dependencies clearly
- Building positive relationships with clients, team members, vendors, and partners
- Demonstrating quality, responsiveness, teamwork, and attention to detail
- Helping clients modernize their technology environments with confidence
ADDITIONAL DETAILSWBM will offer you a competitive income and benefits package with opportunities for career growth and advancement. At WBM, we understand that the benefits we provide must go beyond caring for your health; they must also provide for your financial well-being. That is why, in addition to medical, dental, and disability coverage, we also provide you with an attractive Group RRSP program.
WBM is committed to meaningful community engagement across Western Canada. As a member of our team, you will have opportunities to get involved and contribute to our community work, which is some of the work we are most proud of. For more information on how our teams give back in our communities, please view our Community Impact Report.
Only applicants selected for an interview will be contacted. We sincerely thank all applicants for their interest in WBM.
Join our team, and write your own story. 
