5+ years of experience supporting field deployed sensors/hardware
3+ years in a quota-carrying technical role (Pre or post-sales)
2+ years of experience with software APIs
Demonstrated ability to convey technical product value to customers
Entrepreneurial spirit and customer-first attitude
Resilience and strong problem-solving skills
Excellent communication skills, both high-level and detailed
Responsibilities
Present Echodyne's radar solutions to customers and partners
Integrate Echodyne's products with third-party platforms
Lead installation planning, configuration, and deployment
Conduct post-demo data analysis and create reports
Develop training materials for customer support
Gather customer feedback to inform product improvements
Manage up to 50% travel for installations and training
Benefits
RSU (Restricted Stock Units)
Fully-paid medical, dental, and vision insurance
Choice of PPO or HDHP/HSA plans
Mental health coverage through Springhealth & Talkspace
Flexible PTO for exempt employees
401(k) match
Paid company holidays
Full Job Description
Echodyne is seeking a Solutions Engineering Integration Specialist to join our fast-growing team! RESPONSIBILITIES
Support the formation of customer and partner relationships by presenting the value that our radar products bring to their solutions and applications.
Support the integration of Echodyne's solutions with 3rd party integrators, to include Command and Control (C2) platforms, Video Management Platforms (VMS), autonomous platforms, etc.
Lead installation planning and integrations, execute deployment configuration and system tuning, and provide ongoing technical support and troubleshooting
Participate in post-demo data analysis and report creation.
Support the scaling of Echodyne's customer and partner bases by developing and maintaining training materials, including application notes and user manuals.
Help improve Echodyne's products by regularly collecting customer feedback and interfacing with Echodyne product managers and engineers.
Up to 50% travel may be required.
REQUIRED SKILLS / EXPERIENCE
Proven track record of learning a technical product and conveying the value of that product to potential customers.
An entrepreneurial spirit and a customer-first orientation. Willingness to roll up your sleeves and do whatever it takes to get the job done.
Personal integrity, trustworthiness, and respect while representing Echodyne, demonstrating the product, answering questions, and effectively communicating the product and company value propositions.
Ability to multi-task, work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures.
Resiliency with a positive attitude, as well as analytical, reasoning, and problem-solving skills.
Organized and detail-oriented with excellent follow-up and decision-making skills.
Enthusiastic with outstanding customer-communication skills, including the ability to convey high-level overviews and deeply detailed explanations.
Must be able to regularly lift, carry and move equipment, occasionally up to 50 pounds.
DESIRED SKILLS / EXPERIENCE (Looking for one or more as a complement to the core skills)
Experienced in coordinating efforts across teams and organizations.
Experience deploying or operating radar systems, especially Electronically Scanning Array radars.
Experience with Linux operating systems and using a Command Line Interface.
Basic understanding of digital signal processing functions and application to various sensor modalities. Direct experience with radar signal processing a plus.
Comfortable troubleshooting both hardware and software issues and working with customers to determine root causes of issues.
Experience conducting basic data plotting and analysis.
Experience with basic networking and Wireshark.
Experience with scripting in one or more of the following: C/C++, Python, C#.
QUALIFICATIONS
5+ years of experience supporting field deployed sensors/hardware
3+ years of experience in a quota-carrying technical role (Pre or post-sales)
2+ years of experience with software APIs
TRAVEL: Travel as required, both air and ground; up to 50%
WHAT WE OFFER This is an exempt position.
The pay range is from $100,000 to $120,000 base plus commission.
If your skills generally align but not perfectly, please apply anyway. There may be another role that's a great fit for you!
We offer competitive compensation and benefits to our full-time, US-based employees, including:
RSU (Restricted Stock Units)
Generous Benefits:
Fully-paid medical, dental, and vision insurance premiums for you
Choice of PPO or HDHP/HSA
Virtual Care - 98Point6
Employee Assistance Program
Mental Health coverage through Springhealth & Talkspace (Premera)
Travel Assistance Insurance
Company Paid Life Insurance
Company Paid Short & Long Term Disability
Flexible PTO (exempt) / 15 days per year (non-exempt)
401(k) match
Pet Insurance
Prepaid Legal Program
Commuter Benefits
Paid Company Holidays
About Echodyne
Echodyne is a technology company that develops and manufactures radar systems for various applications, including drones, autonomous vehicles, and security systems. The company was founded in 2014 and is headquartered in Bellevue, Washington. Echodyne's radar systems use metamaterials and artificial intelligence to provide high-resolution imaging and tracking capabilities. The company's products have been used by various organizations, including the US Department of Defense and the Federal Aviation Administration. Echodyne has received several awards for its technology, including the CES Innovation Award in 2019.
