6-10 years of experience with the Duck Creek platform, including deep knowledge of its various components
Hands-on experience with Duck Creek Author and debugging tools
Knowledge of multiple programming languages/technologies including .NET, C#, and SQL
Familiarity with Azure Cloud Services and Microsoft Office 365
Bachelor's degree in Business or Computer Information Systems preferred, or equivalent experience
Strong communication skills with attention to detail
Ability to work independently and collaboratively in a team environment
Responsibilities
Lead client interactions to clarify needs and manage expectations
Evaluate business requirements and present technology solutions to clients and IT teams
Develop and maintain Duck Creek integrations using a ManuScript-first approach
Establish best practices for development workflow, including code reviews and documentation
Drive the sign-off process for technology solutions, including requirements and timelines
Assist in planning and designing future capabilities to meet client demands
Mentor the development team on all aspects of the Duck Creek platform
Benefits
Comprehensive and inclusive health benefits
Flexible working arrangements
Opportunities for internal advancement and career development
Relaxed office environment with casual dress code
Company-sponsored activities and team-building events
PTO and paid company holidays
Traditional and Roth 401k with a 5% company match
Physical and mental wellness program
Full Job Description
What You'll Do:
Lead client interactions by clarifying needs, managing expectations, and ensuring solutions align with business goals, while leveraging tools and technology, including AI, to improve team efficiency and decision-making
Work with clients and team members to understand and interpret business requirements, evaluate those requirements via a technology solution, and present that solution back to both the business and IT teams
Develop & maintain Duck Creek integrations utilizing a ManuScript-first approach
Help set best practices and development workflow, including code reviews, testing, and documentation
Provide expertise which will help drive the sign-off of a technology solution, including requirements, design, and timelines
Assist the project team in the planning and design approaches, such that the future capabilities meet the functional and technical demands of the client
Teach and mentor the development team on ALL aspects of the Duck Creek platform, in both team and client-facing settings
What You'll Bring:
Knowledge of multiple programming languages/technologies such as .NET, C#, XML, XSLT, HTML, SQL, SSIS, RESTful API, WCF Services, Microservices, and PowerShell
Knowledge of Azure Cloud Services including B2C, API Management, Key Vault, Storage, SQL, Cosmos, and App Insights
Experience with Microsoft Office 365 (required)
Excellent written and verbal communication skills, with a sharp eye for accuracy and detail
Highly motivated, team player, and self-starter attitude
Ability to work independently and in a team environment
Strong organizational, prioritization, and time management skills
Willingness to take ownership of customer issues and see them through to resolution
Bachelor's degree or higher in Business or Computer Information Systems preferred; relevant work experience accepted
6-10 years of experience with the Duck Creek platform, including a deep understanding of Author, Express, Server, User Admin, Party, and the various integrations
Hands-on experience in Example Author (Fields, Pages, Forms, Tables) and Example Debugging Tools (TraceMonitor, ExampleUtil including TSV, Data Tester)
5+ years of experience in engineering, designing, and implementing large and complex systems and application architectures
Full knowledge of the Software Development Life Cycle, including Agile environments
Availability to work full-time, primarily Monday through Friday, 8AM-5PM local time, with flexibility to work outside those hours and travel as needed
The Benefits & Perks:
Competitive salary package with an annual bonus
Comprehensive and inclusive health benefits
Flexible working arrangements
Opportunities for internal advancement and career development
Relaxed office environment with casual dress code
Company sponsored activities and team building events
